Service Technician

3 days ago

Paranaque City, Calabarzon, Philippines Worthrand Petropower Corporation Full time ₱300,000 - ₱450,000 per year

1. Helps in providing service and customer support during field visits or dispatches.

2. Assist in diagnosing errors or technical problems and suggest or recommend proper solutions.

3. Helps in the implementation of service requirement that improves customer/client satisfaction, maximizes customer or client retention that increases profitability.

4. Tie workflow accordingly and must be able to adapt to flexible work schedules.

5. Must be familiar with tools and to produce timely and detailed service reports.

6. Follow all company's procedures and protocols.

7. Cooperate with technical team and share information across the organization.

8. Comprehend customer requirements and make appropriate recommendations.

9. Build positive relationship with customers

10. Always secure complete and safety necessary gear in every service works.

11. Ensure compliance of Safety Rules and Regulations at all times.

12. Interact well with other personnel in the performance of assigned task.

13. Ensure strict compliance of established Policies and Procedures and other policies that maybe amended/developed.

14. Performs other duties that may be assigned from time to time with minimal amount of supervision from superiors.

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