credit and collection staff

2 hours ago

Pasig, National Capital Region, Philippines Prime Hospital and Medical Center Pasig Full time ₱20,000 - ₱60,000 per year

Job Description

The Credit and Collection Staff is responsible for managing patient accounts, ensuring timely collection of hospital bills, and maintaining accurate financial records. The role involves communication with patients, insurance companies, and internal departments to facilitate payments and resolve billing issues.

Key Responsibilities

  • Monitor patient accounts and outstanding balances.
  • Contact patients, guarantors, or insurance companies regarding overdue payments.
  • Prepare billing statements, receipts, and collection reports.
  • Coordinate with hospital departments for billing discrepancies or disputes.
  • Follow up on payment arrangements and maintain accurate records of collections.
  • Ensure compliance with hospital policies, financial procedures, and confidentiality standards.
  • Assist in preparing financial reports for management review.
  • Support audit and account reconciliation processes.

Qualifications

  • Bachelor's degree in accounting, Finance, Business Administration, or related field.
  • Prior experience in credit, collection, or hospital billing preferred.
  • Knowledge of accounting principles, billing procedures, and collection techniques.
  • Strong communication, negotiation, and customer service skills.
  • Detail-oriented, organized, and able to handle confidential information.
  • Proficient in Microsoft Office and hospital billing software (if applicable).
  • Able to work regular office hours, with flexibility if needed.

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