Customer Service Officer

7 days ago

Pasig, National Capital Region, Philippines Astoria Vacation & Leisure Club, Inc. Full time ₱250,000 - ₱350,000 per year

JOB DESCRIPTION

We are looking for a Customer Service Officers to serve as our guests' first point of contact and manage all aspects of their inquiries.

Customer Service Officers responsibilities include registering guests, managing reservations and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests

QUALIFICATIONS

  • College Graduate
  • Experience handling hotel reservations
  • Excellent in written and verbal communication skills and organizational skills
  • Strong analytical and planning skills;
  • Good customer service skills;
  • Excellent problem-solving skills;
  • Can start immediately

***FRESH GRADUATES ARE WELCOME TO APPLY***

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Discounted lunch
  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person

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