Finance Operations Officer

Driving Revenue Integrity Across Premium Hotel and F&B Operations

In hospitality, flawless guest experiences depend on invisible precision. Our client delivers globally celebrated boutique hotels where financial discipline is as critical as design and service. Supporting daily hotel and F&B operations, this role focuses on revenue verification, audit review, ledger reconciliation, and compliance across multiple outlets. You'll work closely with finance and operations teams to resolve discrepancies and protect revenue integrity-ideal for professionals who thrive in structured environments where accuracy, accountability, and operational rhythm define success.

Job Description

As a
Finance Operations Officer
, you will support day-to-day financial controls across hotel operations. You'll reconcile revenues, validate audit reports, review operational transactions, and coordinate closely with accounting teams to ensure accuracy, compliance, and timely reporting across rooms, food & beverage, and ancillary services.

Job Overview

Employment type: Full-time

Shift: Day shift, 9:00 AM-6:00 PM SGT, weekends off (following Singapore holidays)

Work setup: Onsite, Makati

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 2-3 years of relevant, hands-on experience
  in
  hospitality, hotel operations, F&B, or revenue audit roles
• Direct experience performing daily revenue verification and reconciliation
  , including validation of
  reports, vouchers, ledgers, and audit records
• Working knowledge of hotel systems
  , including
  PMS, POS, and POS-PMS interfaces
• Proven experience reviewing F&B revenue, including no-shows, cancellations, voids, discounts, and variance reports
• Strong ability to liaise with Finance and Accounting teams to resolve discrepancies and support audits
• High attention to detail, with a structured, methodical approach to financial checks
• Trusted with confidential financial data, demonstrating discretion and integrity
• Strong written and verbal communication skills, able to coordinate across departments
• Self-directed and reliable, with the ability to work independently in a routine-driven, operational environment
• Proficiency in Microsoft Excel, Word, and PowerPoint for reporting and documentation

Team Culture

• Collaborative, proactive, and aligned with shared values
• Supportive environment that drives excellence together

Your Daily Tasks

• Manage incoming and outgoing correspondence related to finance and accounting
• Act as the office representative for accounting and finance-related queries
• Liaise with HQ and Accounts Department
• Prepare accounting information and documentation (training provided)
• Coordinate meetings and assist with quotation requests
• Perform general office administration duties, including filing and documentation
• Verify and reconcile daily transactions from rooms, food and beverage, and banquet operations
• Review Night Auditors' logbook, daily revenue reports, and F&B reports with supporting vouchers and trial balance
• Reconcile guest ledger, city ledger, and credit card transactions to Accounts Receivable
• Review POS-PMS interfaces to ensure accurate revenue data flow
• Review no-show and cancellation reports and ensure proper revenue recognition
• Examine paid outs, rebates, adjustments, house use, and complimentary rooms for proper approval and documentation
• Review daily F&B void and discount reports with supporting justification
• Conduct monthly surprise cash counts at Front Office and F&B outlets
• Ensure foreign currency exchange rates are updated and accurate
• Perform other finance-related tasks as assigned by management

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024
, Emapta offers stability and exciting global career opportunities without working abroad. Collaborate with international clients, grow your expertise, and thrive in a supportive, inclusive environment built on innovation and long-term success. Apply now and be part of the

#EmaptaEra