
Cavite IT Site Manager
6 hours ago
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
POSITION SUMMARY:
The IT Site Manager leads day-to-day technology operations and service delivery for AE's Cavite factory—a high-importance manufacturing environment spanning office, production, and lab/test areas. This people-first leader owns site availability, performance, and security across endpoints, network/Wi-Fi, identity/access, collaboration, and plant-floor compute. The role partners closely with Operations, EHS, Quality, Facilities, and central IT towers to plan safe changes, protect production takt, and execute site projects.
ESSENTIAL RESPONSIBILITIES:
- Own site IT operations and customer experience for a single, critical manufacturing facility with production support needs that may include off-hours coverage.
- Lead and develop the local site support team; set schedules, performance expectations, coaching, and career development; scale staffing as business needs grow.
- Establish strong service operations using ITSM (Ivanti ISM/ServiceNow): drive SLA/OLA attainment, aging control, VIP/executive support, and clear incident/maintenance communications.
- Plan and execute change via CAB: define MOPs, back-out plans, and blackout windows to avoid unplanned downtime in production areas.
- Oversee endpoint lifecycle & compliance using Tanium/Intune/GPO (patching, configuration, encryption, EDR); manage privileged elevation/LAPS as needed.
- Coordinate with Network Engineering on LAN/Wi-Fi/SD-WAN and firewall posture (Cisco ASA/Firepower), NAC/802.1X with Cisco ISE, and guest networks; lead floor walks and rapid incident triage.
- Maintain identity & access hygiene with Active Directory / Entra ID and MFA; ensure join/hybrid-join health and periodic access reviews.
- Support plant-floor compute (test stations, labs) and connectivity; partner with Manufacturing/Engineering on robust workstation builds and reliable Wi-Fi in dense areas.
- Track site metrics (CSAT, MTTR, ticket volume, patch coverage, compliance) and drive continuous improvement based on incident/problem trends.
- Own vendor engagement & SOWs (break/fix, cabling, A/V, carriers); manage spares, warranties, and RMA.
- Manage site IT budget (OpEx/CapEx) and asset/CMDB accuracy.
- Lead/support projects (new lines, expansions, relocations, acquisitions) delivering to scope/schedule/budget/security standards.
- Champion audit & safety readiness (e.g., SOX; alignment with ISO 14001/45001 alongside EHS); ensure safe change execution in production areas.
- Contribute to business continuity & incident response (e.g., power/network events): maintain runbooks, communications, and recovery testing.
QUALIFICATIONS:
Required:
- Bachelor's in IT/CS or equivalent experience.
- 7+ years progressive IT experience including 3+ years in site support/operations within a manufacturing environment; 2+ years leading people/teams.
- Excellent communication across production floor through executive stakeholders; English required; Filipino/Tagalog strongly preferred.
- Hands-on with Windows (client/server) and macOS; Microsoft 365/Teams; AD/Entra ID + MFA; endpoint & patch management (Tanium, Intune, GPO).
- Working knowledge of campus networking and security: Cisco switching/Wi-Fi, Cisco ASA/Firepower, SD-WAN, NAC/802.1X (Cisco ISE), and SolarWinds monitoring.
- Strong ITSM discipline (Incident/Request/Problem/Change/Knowledge) using Ivanti ISM and/or ServiceNow; demonstrated CAB/change planning in production environments.
- Proven vendor, budget, and project management with measurable outcomes; availability for after-hours/weekend maintenance windows as needed.
Preferred
- ITIL 4 Foundation; Microsoft AZ-104/MD-102; Cisco CCNA/CCNP; CompTIA Security+ (or equivalent).
- Experience with privilege elevation tools (e.g., CyberArk) and LAPS.
- Familiarity with MES/test stations and OT/IT collaboration in high-mix, high-throughput manufacturing.
Work Conditions
- On-site role in Cavite with frequent presence on the production floor and labs; PPE as required by EHS.
- Occasional regional/international travel for training or project work.
Compensation
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
Equal Employment Opportunity (EEO)
Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Protected Veterans, and Individuals with Disabilities.
We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173, also known as the Data Privacy Act of 2012.
Job Type: Full-time
Pay: From Php100,000.00 per month
Experience:
- IT Manager: 7 years (Preferred)
Work Location: In person
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