Software Systems Engineer

2 weeks ago

Lucena City, Calabarzon, Philippines Open IT Full time

The Software Systems Engineer is responsible for providing high-quality technical support and is involved in aspects of the software lifecycle: design, development, testing, implementation, installation, training, and support.

Key Duties and Responsibilities:

  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Creates workaround procedures when standard procedures have failed to ensure issues are resolved in a timely fashion.
  • Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.

Required Qualifications:

  • Good at organizing, prioritizing and multi-tasking
  • Good at problem-solving
  • Good knowledge of multiple programming languages
  • Debugging and troubleshooting skills
  • Patience in working with customers who do not understand technical jargon
  • Good English verbal and written communication skills
  • Ability to be trained

Preferred Qualifications:

  • Responsibility and ability to work with little or no supervision
  • Dedication in keeping skills and knowledge fresh
  • Recognized certifications in applicable platforms (e.g. Linux, Microsoft, and ITIL)
  • One to three years of hands-on software development experience
  • Able to work night shift

If this opportunity is a potentially good match for you, then we look forward to reviewing your application. Click the "Apply for job" button and we hope to meet you soon

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