Medical HMO Supervisor

4 days ago

Ortigas, Philippines Medicare Plus, Inc. Full time $104,000 - $130,878 per year

Job Description

  • Supervises team ensuring highest quality of service is provided to clients.
  • Monitors performance of team and reports
  • Assists team with escalated client or account issues.
  • Responsible for career development / planning, performance and pay discussions of team members.
  • Interacts with clients and internal departments to resolve issues.
  • Leads staff to complete assignments using established guidelines, policies and procedures.
  • Demonstrates professional courtesy and represents the company in a positive manner in all areas of internal and external communications. Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained.
  • Compiles and analyzes data to identify trends for root cause analysis.

Minimum Qualifications:

  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Ability to develop and maintain positive relationships with healthcare providers;
  • Knowledge of HMO regulations and policies
  • Past experience in the same position
  • Knowledge of healthcare practices and medical terminology
  • With background in HMO processes
  • With experience in releasing and handling LOA
  • At least 3 years of relevant work experience

Job Type: Full-time

Benefits:

  • Health insurance

Work Location: In person

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