Customer Solutions Consultant

2 days ago

Manila, National Capital Region, Philippines NextSphere Full time

Job Overview

We are seeking an experienced English speaking Customer Solutions Consultant to support a global channel and customer base delivering mission critical Food and Beverage ERP solutions built on the Microsoft Business Central platform. This is a strategic presales and solution consulting role suited for professionals who thrive in fast paced environments and enjoy working across regions, technologies, and industries.

The role focuses on demonstrating business value, shaping ERP solutions, and supporting partners, prospects, and customers across global markets, with a primary focus on Asia Pacific. The position is based in Manila, Philippines, with potential travel as business needs require.

Key Responsibilities

Provide solution consulting services to Food and Beverage ERP customers and partners.

Collaborate with management and cross functional teams to qualify customer needs and conduct pre demonstration discovery.

Design and deliver tailored ERP demonstrations aligned to customer business processes.

Develop differentiated value propositions based on customer requirements and industry best practices.

Support partners with functional, technical, architectural, and design related inquiries.

Assist in RFI, RFP, and demo preparation activities.

Stay current on product updates, market trends, and relevant technologies.

Engage with customers and partners through presentations, workshops, and virtual meetings across multiple regions.

Required Experience and Qualifications

Minimum of seven years experience in ERP consulting, presales, or solution architecture.

At least four years hands on experience with Microsoft Business Central.

Strong background in the Food and Beverage industry or extensive experience working with Food and Beverage clients.

Solid understanding of ERP solutions for process manufacturing environments.

Proven ability to translate business requirements into functional and system solutions and adjust communication based on audience.

Demonstrated capability to build strong relationships with customers, partners, and internal teams.

Excellent English communication skills both written and verbal for client facing engagements and presentations.

High adaptability, strong critical thinking, and the ability to operate effectively in a fast evolving technology environment.

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