CSR | Local account | no experience required | virtual hiring process

2 days ago

Pasig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱200,000 - ₱400,000 per year

About the role

CORPORATE VISIONS INC' is seeking a Customer Service Representative to join our dynamic team in Pasig City Metro Manila. This is a full-time position that offers the flexibility of virtual hiring and onboarding. As a CSR, you will be the face of our company, providing exceptional customer support and building strong relationships with our valued clients.

What you'll be doing

  • Handling inbound customer inquiries and requests via phone, email, and chat
  • Resolving customer issues promptly and effectively, ensuring their satisfaction
  • Providing accurate information and updates on products, services, and policies
  • Maintaining detailed records and documentation of customer interactions
  • Collaborating with cross-functional teams to enhance the customer experience
  • Identifying opportunities for process improvements and contributing to the overall success of the customer service department

What we're looking for

  • Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  • Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns
  • Adaptability and a positive attitude, thriving in a fast-paced, dynamic environment
  • Proficiency in using computer systems and software, with a willingness to learn new technologies
  • Commitment to providing exceptional customer service and contributing to the growth of the organization

What we offer

At CORPORATE VISIONS INC', we are dedicated to creating a supportive and rewarding work environment for our employees. Some of the key benefits and perks you can expect include:

- Competitive salary and performance-based bonuses

- Comprehensive health and wellness benefits

- Opportunities for career development and advancement

- Flexible work arrangements, including remote work options

- Collaborative and inclusive company culture

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions, helping businesses deliver exceptional experiences to their clients. With a focus on innovation, customer-centricity, and continuous improvement, we have established ourselves as a trusted partner for organizations in the call centre and customer service industry. Join our team and be a part of our exciting journey as we redefine the future of customer service.

Apply now and take the first step towards a rewarding career with CORPORATE VISIONS INC'.

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