Tenant Coordinator
5 days ago
Imus, Calabarzon, Philippines
LOTUS CENTRAL MALL, INC.
Full time
₱408,000 - ₱864,000 per year
Qualifications:
- Bachelor's Degree in Business Administration, Property Management, Hospitality Management, or related fields.
- At least 1-2 years of experience in property management, customer service, operations coordination, or related roles.
- Strong communication and interpersonal skills; ability to build rapport with tenants and service providers.
- Highly organized, detail-oriented, and capable of multi-tasking under minimal supervision.
- Basic knowledge of facility management or building operations is an advantage.
- Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with property management systems is a plus.
- Willing and able to do fieldwork and site visits on a regular basis.
- Must be physically fit to conduct inspections across large properties or multiple sites.
- Problem-solver with a customer-centric attitude.
- Flexible, proactive, and a team player.
Key Responsibilities:
- Serve as the main point of contact for tenant inquiries, concerns, and requests.
- Assist in onboarding new tenants and orient them on building rules, policies, and procedures.
- Conduct regular site inspections to monitor tenant compliance, maintenance issues, and operational standards.
- Coordinate repairs, maintenance requests, and ensure timely action by technical and housekeeping teams.
- Support the Operations Manager in monitoring service providers (security, housekeeping, maintenance).
- Prepare and maintain tenant communications, notices, and reports.
- Assist in the preparation of monthly operations reports and tenant satisfaction surveys.
- Facilitate tenant engagement activities and community-building initiatives.
- Collaborate with marketing and leasing teams for promotions, events, and operational support.
- Ensure compliance with safety and security regulations during site activities.
- Support emergency response efforts and incident reporting when needed.
Job Type: Full-time
Pay: Php17, Php18,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Work Location: In person
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