Tenant Coordinator

5 days ago


Imus, Calabarzon, Philippines LOTUS CENTRAL MALL, INC. Full time ₱408,000 - ₱864,000 per year

Qualifications:

  • Bachelor's Degree in Business Administration, Property Management, Hospitality Management, or related fields.
  • At least 1-2 years of experience in property management, customer service, operations coordination, or related roles.
  • Strong communication and interpersonal skills; ability to build rapport with tenants and service providers.
  • Highly organized, detail-oriented, and capable of multi-tasking under minimal supervision.
  • Basic knowledge of facility management or building operations is an advantage.
  • Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with property management systems is a plus.
  • Willing and able to do fieldwork and site visits on a regular basis.
  • Must be physically fit to conduct inspections across large properties or multiple sites.
  • Problem-solver with a customer-centric attitude.
  • Flexible, proactive, and a team player.

Key Responsibilities:

  • Serve as the main point of contact for tenant inquiries, concerns, and requests.
  • Assist in onboarding new tenants and orient them on building rules, policies, and procedures.
  • Conduct regular site inspections to monitor tenant compliance, maintenance issues, and operational standards.
  • Coordinate repairs, maintenance requests, and ensure timely action by technical and housekeeping teams.
  • Support the Operations Manager in monitoring service providers (security, housekeeping, maintenance).
  • Prepare and maintain tenant communications, notices, and reports.
  • Assist in the preparation of monthly operations reports and tenant satisfaction surveys.
  • Facilitate tenant engagement activities and community-building initiatives.
  • Collaborate with marketing and leasing teams for promotions, events, and operational support.
  • Ensure compliance with safety and security regulations during site activities.
  • Support emergency response efforts and incident reporting when needed.

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Work from home

Work Location: In person


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