Tenant Coordinator

Qualifications:

• Bachelor's Degree in Business Administration, Property Management, Hospitality Management, or related fields.
• At least 1-2 years of experience in property management, customer service, operations coordination, or related roles.
• Strong communication and interpersonal skills; ability to build rapport with tenants and service providers.
• Highly organized, detail-oriented, and capable of multi-tasking under minimal supervision.
• Basic knowledge of facility management or building operations is an advantage.
• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with property management systems is a plus.
• Willing and able to do fieldwork and site visits on a regular basis.
• Must be physically fit to conduct inspections across large properties or multiple sites.
• Problem-solver with a customer-centric attitude.
• Flexible, proactive, and a team player.

Key Responsibilities:

• Serve as the main point of contact for tenant inquiries, concerns, and requests.
• Assist in onboarding new tenants and orient them on building rules, policies, and procedures.
• Conduct regular site inspections to monitor tenant compliance, maintenance issues, and operational standards.
• Coordinate repairs, maintenance requests, and ensure timely action by technical and housekeeping teams.
• Support the Operations Manager in monitoring service providers (security, housekeeping, maintenance).
• Prepare and maintain tenant communications, notices, and reports.
• Assist in the preparation of monthly operations reports and tenant satisfaction surveys.
• Facilitate tenant engagement activities and community-building initiatives.
• Collaborate with marketing and leasing teams for promotions, events, and operational support.
• Ensure compliance with safety and security regulations during site activities.
• Support emergency response efforts and incident reporting when needed.

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Gym membership
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Work from home

Work Location: In person