CSR Easy Hiring

4 days ago

Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱276,000 per year

About the role

Nezda Technologies, Inc. is looking for Customer Service Representatives to join our dynamic team in Quezon City, Metro Manila. In this full-time role, you'll be at the forefront of delivering exceptional customer service experiences. Your primary responsibility will be handling inbound customer inquiries and providing efficient, friendly support to ensure customer satisfaction.

What you'll be doing

  1. Respond to customer inquiries through various communication channels such as phone, email, and chat
  2. Provide prompt and knowledgeable assistance to resolve customer issues
  3. Maintain detailed records of customer interactions and follow up as needed
  4. Identify opportunities to improve customer experience and provide feedback to the team
  5. Demonstrate a positive, professional, and empathetic attitude towards all customers
  6. Collaborate with cross-functional teams to ensure seamless customer service delivery

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to listen and respond effectively
  2. Excellent problem-solving and critical thinking skills to handle a variety of customer inquiries
  3. Previous experience in a call centre or customer service role, at least 1 year bpo international account experience.
  4. Good communication skills
  5. Ability to work in a fast-paced, high-volume environment and manage multiple tasks simultaneously
  6. Commitment to providing outstanding customer service and a genuine desire to help others

What we offer

At Nezda Technologies, we value our employees and strive to create an environment where they can thrive. In addition to a competitive salary package of up to 23,000 PHP, we offer a range of benefits including:


• Opportunities for career development and growth

• Comprehensive health and wellness programs

• Flexible work arrangements to support work-life balance

• Team-building activities and social events to foster a collaborative culture

About us

Nezda Technologies, Inc. is a leading provider of innovative technology solutions. With a strong focus on customer satisfaction, we are committed to delivering exceptional products and services that empower our clients to succeed. Our dynamic, fast-paced environment provides ample opportunities for personal and professional development. We are constantly seeking talented individuals who share our passion for excellence and are ready to contribute to our continued growth.

Apply now and join our team

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