Customer Service Clerk
4 days ago
Responsible for checking all consummated sales transactions based on established systems and procedures.
Key Accountabilities
1. Daily Operations
· Consistently follow and abide by the company's established policies and procedures.
· Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.
· Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.
· Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.
· Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.
2. Customer Engagement
· Ensure high levels of customers' satisfaction through excellent service.
· Acknowledge the presence of customers, listen and pay attention to their needs.
· Attend to customer complaints with eagerness and understanding.
Skills
Strong Communication Skills
Customer Service Skills
Analytical Skills
Knowledgeable in Microsoft applications
Qualifications:
At least SHS graduate or College Level
Preferably with related experience
Can start ASAP & Amenable to work in SM Tuguegarao
For walk-in applicants: Apply directly at Our Home SM Tuguegarao, Monday - Friday, from 2PM onwards. Bring your updated resume, copy of SSS number, unedited 2x2 photo, and ballpen. Look for RA/Reyna Amor of OH Tuguegarao.
Job Type: Full-time
Pay: Php480.00 per day
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Paid training
Ability to commute/relocate:
- Tuguegarao City, Cagayan: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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