Outbound Telesales Specialist

5 days ago

Manila, National Capital Region, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing

Position: Outbound Telesales Specialist 

Location: Eastwood, Quezon City

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing?

You'll have:

  • Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Maintain a balance between work and life with flexible work arrangements.
  • Career Growth: Access opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:You will be responsible for acquiring new business through outbound calling to both supplied and self-initiated sources and providing professional solution based sales to all potential customers. This position demands that all customer conversations are handled with a professional phone manner with a focus being to provide exceptional service at all times.

You will be responsible for:

  • Outbound sales calls to designated geographical areas and industries
  • Outbound sales calls to support and capitalise on new-site openings
  • Sending presentations for customers
  • Meeting or exceeding sales targets and KPI's consistently
  • Meeting all call objective targets set in relation to outbound calls
  • Logging and management of all Sales Prospects into the CRM database at the point of contact
  • Working closely with the Telesales Manager and Credit & Customer Service Manager to maximise sales outcomes
  • Other duties as required

Non-negotiables

  • Computer literate - Proficient in MS Office Suite
  • Intermediate Excel Skills
  • Knowledge of ZOHO CRM (not mandatory but beneficial)

    · Excellent written and verbal communication skills, and high attention to detail.

    · Strong interpersonal, organisational and time management skills.

    · Ability to meet daily call target / acquisition targets

    · Ability to deal with difficult calls and escalate where appropriate

    · Knowledge of ZOHO CRM (not mandatory but beneficial)

Preferred skills/expertise

  • Excellent written and verbal communication skills, and high attention to detail.
  • Strong interpersonal, organisational, and time management skills
  • Ability to meet daily call target/acquisition targets
  • Ability to deal with difficult calls and escalate where appropriate

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

*Terms & conditions apply

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