Lead, Centre

4 days ago

Banna Ilocos Region, Philippines U Mobile Full time ₱900,000 - ₱1,200,000 per year

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization

UnbeatableCareerAwaits

Top Reasons To Join Us

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

The Day-To-Day Activities
The Store Manager is responsible for the overall management and performance of a designated U Mobile store. This role requires a dynamic and results-oriented individual with strong leadership, communication, and customer service skills.

The Store Manager will be accountable for driving store sales, managing staff, and ensuring a positive customer experience

About You
Sales & Performance Management:

  • Set daily/weekly sales targets for the team and ensure their achievement.
  • analyse sales data and market trends to identify opportunities for growth and implement localized sales strategies.
  • Manage store budgets and control expenses to ensure profitability.

Team Leadership & Development

  • Lead, motivate, and develop the store team (Assistant Store Managers, Sales Associates/Agents).
  • Conduct regular team meetings and performance reviews.
  • Oversee the onboarding and ongoing training of new and existing staff to maintain high performance standards.

Customer Service & Experience

  • Ensure excellent customer service is provided, resolving customer complaints and ensuring satisfaction.
  • Handle customer escalations that cannot be resolved by sales associates, ensuring customer retention and positive brand perception.

Store Operations & Compliance

  • Manage day-to-day store operations, including opening/closing, cash handling, and inventory control.
  • Manage stock levels, visual merchandising, and cleanliness of the store.
  • Implement company policies, procedures, and promotions effectively.
  • Ensure compliance with all health, safety, and security regulations within the store.

Communication & Collaboration

  • Report store performance and operational issues to the Area Manager.
  • Collaborate with marketing teams to execute promotional activities and campaigns effectively at the store level.
  • Maintain up-to-date knowledge of U Mobile products and services as well as competitor offerings

What's Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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