Amazon Account Health Specialist

24 hours ago

Quezon City, National Capital Region, Philippines Adaptive Teams Full time $30,000 - $50,000 per year

Keep sellers soaring. Join us to own Amazon account health, handle customer queries, and master marketplace growth. Start part-time—scale with us as we expand.

About the Company:

This is a part-time staffing role to start for one of our internal companies, a leading e-commerce consulting and management firm specializing in helping brands scale their operations. They provide expertise in supply chain management, financial analysis, and marketing strategy to optimize and grow online businesses. With a strong focus on Amazon and direct-to-consumer sales, they help brands streamline operations, improve profitability, and achieve long-term success in the digital marketplace.

There is strong potential to transition to full-time soon.

Location: Philippines - Fully Remote

Your Mission: Day to Day Responsibilities

  • Monitor and maintain excellent Amazon account health metrics
  • Respond to customer service inquiries with speed and accuracy
  • Handle order management and resolve related issues efficiently
  • Use Excel to track KPIs, sales performance, and compliance
  • Support upcoming launches on Walmart, Shopify, Timu, TikTok, and eBay
  • Collaborate with cross-functional teams to ensure seamless seller operations
  • Be the front line for troubleshooting account warnings, suspensions, or ASIN issues

Your Toolbox: Skills to be Successful

  • Strong command of Excel—formulas, pivot tables, and data analysis
  • Detail-oriented with solid organizational skills
  • Proven experience in Amazon account support or marketplace operations
  • Confident communicator, both written and verbal
  • Ability to work EST hours (ideally 9:00 AM–5:00 PM, with some flexibility)
  • Bonus: Familiarity with other marketplaces like Walmart, Shopify, or TikTok

Your Perks: What's in it for you

  • Start part-time (

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