
Online Sales Staff
6 days ago
Duties & Responsibilities:
- Update, and manage product listings on Shopee and Facebook Marketplace,
- Respond promptly to customer inquiries and provide accurate product information.
- Process customer orders, prepare items for packing, and ensure timely delivery to couriers.
- Monitor inventory levels and coordinate with the warehouse/stock personnel for availability of items.
- Handle customer feedback, complaints, and after-sales support in a professional manner.
- Track shipments and ensure orders are delivered on time.
- Assist in online marketing campaigns such as posting promotions, discounts, and ads.
- Generate sales reports and submit them to management.
- Maintain accurate records of online transactions.
Qualifications:
- College level or graduate preferred.
- Experience in online selling (Shopee, Facebook Marketplace, etc.) is an advantage.
- Basic knowledge of computers, smartphones, and e-commerce applications.
- Good communication and customer service skills.
- Organized, reliable, and able to handle multiple tasks.
- With driver's license is an advantage (for order drop-off to couriers).
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