Junior Support Team Member

4 hours ago

Philippines Queer Networks, Inc. Full time $6,600 - $8,000 per year

Junior Support Team Member

Queer Networks builds Hornet as a safe digital home for LGBTQ+ people. With over 100 million users worldwide, we are growing fast and looking for a Junior Support Team Member to join our Moderation Team and help keep the platform safe and welcoming.

More information at

Your Tasks

  • Moderate user-generated content and profiles, including rejecting or editing content that doesn't meet our guidelines.
  • Review user reports and take appropriate action.
  • Support our livestreaming product, Hornet Live.
  • Create FAQs and assist with translation tasks.
  • Detect and remove spam.
  • Identify users at risk and respond appropriately.

Your Profile

  • Strong written English and the ability to understand instructions clearly.
  • Consistent judgment and attention to detail.
  • Ability to manage your workload independently in a repetitive and focus-heavy role.
  • Comfortable working with adult or sensitive content.
  • Reliable team player who feels at ease in a fully remote environment.

Requirements

  • Desktop or laptop computer with a stable, fast internet connection.
  • Ability to work remotely, including possible night shifts depending on your timezone.
  • A private workspace is required due to the nature of the content.

Hours and Contract

  • One-year contract with the possibility of extension.
  • Full-time commitment of 40 hours per week, including weekends.
  • This is an entry-level role with a fixed monthly compensation of USD 550 and requires full availability.

What We Offer

  • The opportunity to support a safer space for the global LGBTQ+ community.
  • Fully remote work environment with flexible setup.
  • Annual team meetups in attractive locations.

If you're interested, we welcome your CV, a brief motivation letter, and any relevant references.

We value diversity and are committed to maintaining an inclusive workplace where all team members can thrive.

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