Tier 2 Citrix Engineer

1 week ago

Mandaluyong City, National Capital Region, Philippines Penbrothers Full time ₱1,200,000 - ₱2,400,000 per year
About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a leading technology provider of Cloud, Security and Workspace solutions. Their team is united by a shared passion for aligning technical solutions, expertise and support to your organization's goals. As a value-added distributor, they provide an Innovation Hub for technology companies to launch their product in the new geographies, providing both pre- and post-sales support from Sales, IT Consulting and Managed Services.

About the Role

We are seeking a highly skilled and motivated Citrix Engineer to join our client's helpdesk team. The candidate must have a passion for technology and deep expertise in Citrix, Azure Virtual Desktop, and NetScaler.
  • Provide advanced technical support and troubleshooting for Citrix environments, Azure Virtual Desktop, and NetScaler.
  • Manage and resolve complex technical issues escalated from Level 1 support teams.
  • Perform system administration tasks, including configuration, monitoring, and maintenance of Citrix and Azure Virtual Desktop environments.
  • Optimize and manage NetScaler configurations to ensure high availability and performance.
  • Collaborate with other IT teams to implement and support infrastructure projects.
  • Develop and maintain technical documentation and knowledge base articles.
  • Provide training and guidance to junior support staff.
  • Stay up-to-date with the latest industry trends and technologies to ensure best practices are followed.
What You Bring
  • 4-7 years of experience in a technical support or engineering role.
  • Extensive experience with Citrix technologies, including XenApp, XenDesktop, and Citrix Cloud.
  • MS 365 Administration experience is nice-to-have
  • Expertise in Azure Virtual Desktop, including deployment, management, and troubleshooting.
  • Advanced knowledge of Citrix NetScaler (ADC) for load balancing, SSL VPN, and application delivery.
  • Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and interpersonal skills.
Preferred Certifications
  • Citrix Certified Professional - Virtualization (CCP-V)
  • Citrix Certified Expert - Virtualization (CCE-V)
  • Microsoft Certified: Azure Administrator
  • Microsoft Certified: Azure Virtual Desktop Specialty
  • Citrix Certified Professional - Networking (CCP-N)
  • Citrix Certified Expert - Networking (CCE-N)
Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.
  • Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
  • Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
  • Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
  • Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.

  • Citrix Engineer

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Penbrothers Full time ₱50,000 - ₱150,000 per year

    About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleWe are seeking a highly skilled and motivated Layer 3 Engineer to join...

  • Citrix Admin

    2 days ago

    Quezon City, National Capital Region, Philippines Accion Labs Full time

    We're looking for a Citrix Administrator to manage and support Citrix environments along with Windows (Wintel) servers to ensure system stability, performance, and security. The position offers a competitive salary of up to PHP 85,000, plus benefits and allowances, with HMO coverage starting on Day 1. This is a day-shift role (9:00 AM to 6:00 PM), Monday to...

  • L2 Service Desk Engineer

    2 days ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱30,000 - ₱60,000 per year

    Schedule: Monday - Friday (6:00AM - 3:00PM PHT)What are we looking for?Reporting to the Shared Services Manager, as the Level 2 Service Desk Engineer, you provide second level service desk support to clients and staff across Australia to ensure all services are delivered and completed within agreed KPIs and SLAs. You will work in a close, supportive team...

  • Tier 2 IT Support Engineer

    5 days ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱600,000 - ₱1,200,000 per year

    Make your next big career move by applying as KMC Solutions' next IT SUPPORT SPECIALIST L2OptimEdge is an IT Strategy and Consulting firm serving the needs of small and mid-market firms seeking to optimize information systems, tighten cybersecurity, ensure compliance, and improve services through AI. We are a small, yet dynamic and growing company dedicated...

  • Tier 1 Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines iXsystems Full time $20,000 - $25,000 per year

    DescriptionTrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across...

  • Tier 1 Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines iXsystems DBA TrueNAS, Inc ("TrueNAS") Full time ₱1 per year

    DescriptionTrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across...

  • Tier 2 – Server Infrastructure Network Engineer

    2 days ago

    Mandaluyong City, National Capital Region, Philippines ibex Full time ₱900,000 - ₱1,200,000 per year

    The Global Server Life Cycle Infrastructure team is responsible for the design, planning, implementation, delivery, and day-to-day services of all server infrastructure products and services. Working closely with the Global IBX teams, the Global Operations team, and the Product organizations. Driving for excellence, global standardization, scalability, and...

  • IT Help Desk Engineer

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Nogle Full time ₱1,200,000 - ₱2,400,000 per year

    Nogle Philippines Inc.is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored...

  • Support Specialist 1

    7 days ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱60,000 - ₱80,000 per year

    Support SpecialistWork Schedule & Set-up: Remote; 8pm to 5amFounded nearly 30 years ago, Systems Solution, Inc. (SSI) is a growing and trusted resource for professional IT support and market-leading cloud technologies. We are tenacious in our desire to solve technical challenges. We embrace our passion for information technology and we strive to deliver the...

  • AU Broker Assistant w/ 30K SOB | Tier 2 Required

    2 weeks ago

    Quezon City, National Capital Region, Philippines Intogreat Full time ₱144,000 - ₱600,000 per year

    In Intogreat, we value not just your career opportunities with us but we also take pride in our work-life balance culture. We are dedicated to providing the needs of our staff to become productive at work.Here are the reasons why you should join Intogreat:We provide competitive salary packageHMO coverage for you and up to 2 free dependentsGroup life...