Virtual Vehicle Purchasing Agent

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱250,000 - ₱500,000 per year

Drive Deals, Not Miles. Shift Into a Global Gear Today.

Why settle for a local lane when your career can hit the global highway? As part of the e-commerce vehicle world, every call is a chance to seal deals, fuel growth, and rev up your professional journey. And when the calls end, your time is truly yours-spend it on the people and passions that matter most. Shift into global gear at work, then shift back to life outside it-because balance drives long-term success.

Job Description

As a Virtual Vehicle Purchasing Agent, you'll be the first point of contact for customers selling their used vehicles. You'll provide accurate quotes, collect customer details, and guide them through the vehicle pick-up process, all while ensuring top-notch customer service and adherence to company policies.

Job Overview

Employment type: Full-time

Shift: Night Shift

Work setup: Onsite, Megatower, Ortigas

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
  • Night shift schedule
  • Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • 1 year relevant experience and up
  • Commitment to delivering friendly, helpful, and professional customer service
  • Experience working in a customer service position
  • Ability to work independently while displaying a high attention to detail and accuracy
  • Good computer skills with the ability to navigate mobile devices and Microsoft Office products
  • Ability to multi-task
  • Preferred qualifications (but not required) include: Basic knowledge of auto parts

Your Daily Tasks

  • Perform daily tasks with a positive attitude and embody the values of Respect, Help, Learn & Grow
  • Answer phone calls from customers looking to sell their used vehicles, following a scripted call flow to secure purchases
  • Use the pricing calculator to provide accurate quotes for vehicles
  • Collect customer information and coordinate vehicle pick-up and delivery
  • Educate customers on additional products and services offered
  • Meet personal and team performance goals and participate in performance check-ins
  • Abide by call center guidelines and company-wide policies
  • Support teammates, learn new skills, and complete tasks as directed

About the Client

Redefining Recycling, One Vehicle at a Time

Our client is a pioneer in the used auto parts and vehicle recycling industry, transforming the traditional "junkyard" into an organized, customer-first operation. With over 36 self-serve retail locations across 16 states, they deliver sustainable solutions that create real environmental impact while helping communities thrive. Joining their team means being part of an organization that values progress, innovation, and purpose.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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