Cyber Incident Response Coordinator

4 days ago

Pasig, National Capital Region, Philippines Nityo Infotech Services Pte Ltd Full time

Cyber Incident Response Coordinator

We are seeking
passionate and innovative trailblazers
to join us as the digital threat landscape continues its rapid evolution. At Trend Micro, you will find immense opportunities to be
challenged and equipped
to make a positive impact, becoming an
agent of change
in our mission to secure the world's digital information exchange.

The
Cyber Incident Response Coordinator
is fundamentally responsible for
driving and facilitating the end-to-end Incident Response (IR) process
. This role serves as the central
communication nexus
, leveraging email, phone, and in-person meetings to disseminate incident information and orchestrate the activities of the IR team and relevant stakeholders.

Key Responsibilities

  • Initial Triage & Team Mobilization:
    Swiftly assess the severity of a security incident and assemble the correct Incident Response team members.
  • Program Development & Enhancement:
    Create, refine, and enforce incident response plans and protocols to guarantee a prompt and effective reaction to security incidents and cyberattacks.
  • Response Coordination:
    Manage and coordinate the efforts of various security incident response teams and other involved parties to successfully contain threats and mitigate damage.
  • Stakeholder Communication:
    Maintain clear and regular communication with all relevant parties, including senior management and external partners, providing timely updates on the status of incidents and response actions.
  • Process Improvement:
    Lead and conduct thorough post-incident reviews and analyses to identify gaps and recommend improvements for existing IR plans and procedures.
  • Documentation & Reporting:
    Maintain meticulous records and comprehensive documentation of all security incident activities for subsequent analysis and reporting.
  • Knowledge Leadership:
    Stay current with the latest cybersecurity trends, best practices, and threat intelligence, and propose necessary modifications to security policies and procedures.

Essential Requirements

  • Educational Background:
    A Bachelor's degree in Computer Science, Information Systems, or a closely related technical field.
  • Technical Expertise:
    Deep and comprehensive understanding of cybersecurity threats, risks, and the complete range of tools and methodologies used for cyberattack prevention and response.
  • Experience in Leadership:
    A minimum of
    3 years
    of experience in a role focused on leading and coordinating Incident Response efforts across diverse teams and stakeholders.
  • Availability:
    Must be willing to adhere to a
    flexible and "on-call" work schedule
    to address critical incidents outside of standard hours.
  • Communication Mastery:
    Exceptional communication and interpersonal abilities, including the critical skill of translating complex technical concepts for non-technical audiences.
  • Meeting Facilitation:
    Proven capacity to manage the direction of discussions and negotiate effectively during high-stakes meetings.
  • Work Style:
    Demonstrated ability to excel both independently and collaboratively within a team environment, managing competing priorities and strict deadlines efficiently.

Preferred Qualifications

  • Professional Certifications:
    Possession of relevant industry certifications, such as
    GIAC
    (Global Information Assurance Certification) or
    CompTIA Security+

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