Technical Support Analyst

3 days ago

Makati City, National Capital Region, Philippines Tulay sa Pag-Unlad, Inc. Full time ₱300,000 - ₱600,000 per year

About the role

Tulay sa Pag-Unlad, Inc. is seeking a talented Technical Support Analyst to join our dynamic IT team. In this full-time role, you will be responsible for providing high-quality technical support and troubleshooting to our employees in head office, branches and regional offices and other areas, ensuring the smooth operation of our systems and applications. The role is based in our Makati City office in Metro Manila.

What you'll be doing

  • Receives, respond to and resolve IT technical support requests from employees in a timely and efficient manner
  • Diagnose and troubleshoot hardware, software, and network-related issues.
  • Provides daily support on installed customized applications (E-Banker, ASALMS,

SEDP, BAMS), packaged programs (MS Office, MS Outlook, Open Office, etc.) and

users training.
- Safekeeps important documents, backed-up data and acquired software packages.

Contribute to the continuous improvement of our IT support services

What we're looking for

  • Minimum 1 year of experience in a technical support or help desk role but fresh graduate are also welcome to apply.
  • Strong problem-solving and analytical skills to identify and resolve technical issues
  • Excellent communication and customer service skills to effectively assist users
  • Proficient in installing, configuring, and troubleshooting Windows and macOS operating systems
  • Familiarity with common office productivity software, such as Microsoft Office and Google Suite
  • Knowledge of network protocols, hardware, and security best practices
  • Ability to work independently and as part of a team
  • Willingness to learn and stay up-to-date with emerging technologies

What we offer

At Tulay sa Pag-Unlad, Inc., we are committed to providing our employees with a supportive and rewarding work environment. We offer comprehensive health and life and accident benefits and opportunities for professional development and career advancement. Our company culture emphasizes work-life balance, collaboration, and continuous learning, making us an attractive choice for ambitious and driven individuals.

If you're excited to join our growing team and contribute to our mission, we encourage you to apply now.

  • Technical Support Analyst

    3 days ago

    Makati City, National Capital Region, Philippines B2BE GSS Sdn Bhd Full time ₱900,000 - ₱1,200,000 per year

    Description:The purpose of the Technical Support Analyst's role is to deliver, manage and maintain B2BE's global office ICT services and requirements. Further to that, the roles is also to assist the Technical Support Team Leader manage incidents, new requirements, the testing and implementation of new software, upgrading of office hardware and the asset...

  • Technical Analyst

    3 days ago

    Makati City, National Capital Region, Philippines PeopleMatter PH Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionWe are seeking an experienced Technical Business Analyst to support digital initiatives and niche applications for our New Zealand business units. In this role, you'll collaborate with cross-functional and global teams to deliver impactful digital solutions that meet business needs and enhance client experiences.What You'll DoAct as the...

  • Business Analyst

    1 week ago

    Makati City, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time ₱400,000 - ₱480,000 per year

    Non-Exemption/Must HaveCollege graduate, BS Degree in IT or any related course. (Non-negotiable)3 years' experience focus as System Business Analyst. (Non-negotiable)Proven analytic background and able to translate the user requirements with clarity into functional and system design specifications. (Non-negotiable)Should have experience in data...

  • OneStream Technical Analyst

    3 days ago

    Makati City, National Capital Region, Philippines Skillsbay Limited Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a skilled OneStream Technical Analyst to join a growing Corporate Functions Technology team supporting global stakeholders in a fast-paced financial services environment. Reporting to the OneStream Functional Lead, you will provide expert day-to-day technical support, problem resolution, and new functionality implementation within the...

  • Technical Business Analyst

    4 weeks ago

    Makati City, National Capital Region, Philippines Avaloq Full time

    Technical Business Analyst - Makati City  Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions...

  • Technical Business Analyst

    3 days ago

    Makati City, National Capital Region, Philippines Vertere Global Solutions Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    We are seeking a detail-oriented and technically proficient Technical Business Analyst to join our team. The selected candidate will play a key role in either our Data Deletion Project or our Data and Analytics Team, depending on project needs and the candidate's expertise. The Technical Business Analyst will serve as the bridge between business requirements...

  • Technical Business Analyst

    5 days ago

    Makati City, National Capital Region, Philippines FlexisourceIT Full time $70,000 - $120,000 per year

    TECHNICAL BUSINESS ANALYST - PaymentsAbout the roleThe Technical Business Analyst – Payments & Systems Integrations works in close partnership with the Functional Business Analyst to convert business and functional requirements into detailed technical specifications for company's payment systems and third-party integrations. This role focuses on defining...

  • Technical Sales Analyst

    4 weeks ago

    Makati City, National Capital Region, Philippines Aboitiz Power Full time

    OverviewThe Technical Sales Analyst is responsible for providing back office technical support in order to address specific needs and requirements of the different functional teams across APWholesale.ResponsibilitiesProvide back-office support such as facilitating review, routing and compilation of documents such as pre- and post-contracting data and docs...

  • Technical Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines OneSearch Incorporated Full time ₱1,920,000 - ₱3,120,000 per year

    Job Summary: The Technical Business Analyst serves as a bridge between business needs and technical solutions, ensuring that software applications, systems, and integrations align with organizational goals. This role involves requirement gathering, process analysis, technical documentation, and collaboration with development teams to optimize business...

  • Technical Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines OpenText Full time ₱1,200,000 - ₱3,600,000 per year

    YOUR IMPACTOpenText is searching for a dynamic Technical Business Analyst to represent our Financial Services organization in exciting client interactions. You'll lead customer initiatives for the innovative OpenText Financial Hub Platform and help tailor custom solutions that align with operational standards. Engage with clients to ensure we meet their...