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Sales Associate

3 hours ago

Manila, National Capital Region, Philippines Specialty Lifestyle Concepts, Inc. Full time

Sales Associate (Luxury Fashion)

Duties and Responsibilities:

  • Consistently achieve or exceed both individual and team sales targets on a monthly and annual basis.
  • Maximize sales opportunities through various techniques, including cross-selling, link-selling, upselling, and effective clientele.
  • Deliver exceptional client service in line with brand standards, accurately assessing clients' needs during inquiries, purchases, and after‑sales support.
  • Build and strengthen client relationships through personalized service, proactive outreach, and professionalism
  • Maintain comprehensive knowledge of brand heritage, product categories, and technical specifications, serving as a brand ambassador.
  • Support the Visual Merchandising team by ensuring displays and the shop floor are well organized and align with brand guidelines, enhancing the overall client experience.
  • Ensure compliance with product security and inventory control protocols, including active participation in cycle counts to maintain accurate stock levels.

Qualifications:

  • A graduate of Bachelor's Degree in any field
  • At least 2-5 years of background in luxury/fashion retail or customer service industry (airlines and hospitality)
  • Possesses strong communication and interpersonal skills, with excellent relationship-building skills and unmatched customer service
  • Must have a keen interest in fashion and an understanding of the luxury retail industry, with good grooming
  • Must be a team player and able to contribute to the overall objectives and strategies of the boutique
  • Mandarin-speaking or able to speak a third language is a plus
  • Has a client-focused mindset, can multitask, and goal-driven