Office Clerk

4 days ago

Santa Mesa, National Capital Region, Philippines Lede 168 Corporation Full time ₱150,000 - ₱200,000 per year

Qualifications:

· College graduate of any 4-year course or 2-year course (Associate Degree / Diploma Degree).

· Pleasing personality & has a positive outlook in life.

· With good customer service skills

· Computer literate

· Organized, systematic and flexible in work.

· Responsible, self-motivated, self-initiative can work with minimal supervision.

· Can do multi-tasking job, hardworking & honest.

· Meticulous and keen on details.

· Has a sense of urgency and can manage pressure.

Responsibilities:

· Maintaining a positive, empathetic, and professional attitude toward customers always.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out to ensure customer satisfaction.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Providing feedback on the efficiency of the customer service process.

· Ensure customer satisfaction and provide professional customer support.

· Bookkeeping, prepares reports, recording and filing.

· Conduct market research, inventory monitoring and various other duties.

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