Urgent Hiring Printer Technician

3 days ago

Eastwood City, Philippines Addforce Human Resources Solution Inc. Full time ₱1,200,000 - ₱1,800,000 per year

Job Title:

  • Printer Technician

Location:

  • Eastwood, Quezon City

Work Set up & Schedule:

  • Day Shift
  • Night Shift

Salary Package:

  • 40, ,000 based candidate work experience

KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING

Key Responsibilities

  • Provide remote Level 1 and 2 support for Service Agents in AU and NZ.
  • Diagnose and resolve issues related to printers, multifunction devices.
  • Support Service Agents with escalated incidents and provide guidance for faster resolution.
  • Log, track, and close service tickets in accordance with agreed SLA timelines.
  • Liaise with internal teams and escalate to Level 3 support or vendors when required.
  • Maintain detailed documentation of incidents, solutions, and known issues.

Qualifications:

  • 3+ years experience in troubleshooting color and Mono Multifunction and laser printers.
  • Excellent verbal and written communication skills in English.
  • Electrical/electronics certificate or equivalent (preferred but not required)

Preferred skills/expertise

  • Friendly
  • Team-player
  • Proactive

Job Types: Full-time, Permanent

Pay: Php40, Php45,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid training

Experience:

  • Printer Technician: 3 years (Preferred)
  • Troubleshooting EPSON, HP and etc: 3 years (Preferred)

Work Location: In person

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