CPS Quality Management Intern

2 days ago


Manila One Ayala Tower, Philippines ING Full time ₱150,000 - ₱250,000 per year

Assist in the preparation of list of reopened cases, breached
cases, and CSAT comments for root cause analysis
 Assist in the collation and preparation of monthly QA
reports
 Consolidation of improvement opportunities/suggestions
from CSAT comments
 Assist in the creation of Quality Framework SharePoint Site
 Support in the creation of presentation materials for QA
trainings and refresher sessions

 Support in the monitoring of continuous improvement
projects
 Assist in the creation of a CI Book of Work Dashboard



  • Manila (One Ayala Tower ), Philippines ING Full time ₱250,000 - ₱500,000 per year

    Can start ASAPJob Overview • This function is a part of Global HR's Center of Expertise for Talent & Learning. This is a group of HR experts who design and improve people programs and processes and are for ensuring ING has access to the best new and existing HR tools, processes and initiatives.• This function is expected to enable business strategy...


  • Manila (One Ayala Tower ), Philippines ING Full time ₱250,000 - ₱500,000 per year

    Daily deliver reports requested by the business,Maintain reporting catalog,Participate in global projects such as discovering global needs and preparing global solutions, working on security roles etc.,Support the requestors with understanding presented data,Cross train with your colleagues.


  • Manila (One Ayala Tower ), Philippines ING Full time ₱250,000 - ₱500,000 per year

    Job description:• responsible for answering regarding travel policy of ING,• creating and changing accounts in external system,• responding to queries in ticketing system,• act as point of contact for Global Travel Policies,• closely cooperate with Global SPOC for Travels,• create and deliver reports per request,• maintain the work place...


  • Manila (One Ayala Tower ), Philippines ING Full time ₱1,200,000 - ₱2,400,000 per year

    This role is primarily accountable in managing and resolving employee & external requests and queries related to learning programs via variety of channels (ServiceNow, email, and outbound call) within the defined service standards.If you are good at:Promptly and accurately handle training-related requests or inquiries at initial point of contractIdentify and...


  • Manila (One Ayala Tower ), Philippines ING Full time ₱40,000 - ₱80,000 per year

    Position OverviewFor our new to build team, we are seeking a dedicated and detail-oriented Quality Management Lead to (co-) create, oversee and enhance the quality management standards across multiple HR functions. The Quality Management Lead will place a critical role in building the right controls and governance to ensure effectiveness, compliance, and...

  • Service Manager

    2 days ago


    Manila (One Ayala Tower ), Philippines ING Full time ₱1,200,000 - ₱2,400,000 per year

    Job OverviewThe candidate is responsible for supporting the business teams in creating, setting up and maintaining all needed service management documentation and reporting for new and existing activities delivered by IBSS Manila. This is a global and bank-wide scope meaning the candidate will have continuous interactions with all business partners – so...


  • Ayala Alabang, National Capital Region, Philippines Edusuite Inc. Full time ₱150,000 - ₱250,000 per year

    The Quality Engineer Intern assumes the role of a software tester and a business analyst, which involves quality assurance through different types of testing, while also aiding in designing system features/modules.Job ResponsibilitiesAssist in aiding requirements gathered and wireframed for feature designs.Support the software development team in defining...


  • Ayala Alabang, National Capital Region, Philippines Edusuite Full time ₱240,000 - ₱360,000 per year

    The Quality Engineer Intern assumes the role of a software tester and a business analyst, which involves quality assurance through different types of testing, while also aiding in designing system features/modules.Job ResponsibilitiesAssist in aiding requirements gathered and wireframed for feature designs.Support the software development team in defining...


  • Manila (One Ayala Tower ), Philippines ING Full time ₱900,000 - ₱1,200,000 per year

    Change Portfolio Consultant IIBackground on what ING is about:ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is...


  • Manila (One Ayala Tower ), Philippines ING Full time ₱1,200,000 - ₱2,400,000 per year

    Plans the appropriate capacity for the contact center and contributes to defining the workforce scheduling. Applies knowledge of products, services and full familiarity with the client services systems to support management team decision-making with a range data analysis.Role: Sustain common workforce management tasks (reporting, identifying trends,...