Customer Service Representative

11 hours ago

Manila, National Capital Region, Philippines Ubiquity Full time

Customer Service Representative

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.

  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.

  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.

  • Continuously learn about our products, services, and processes to enhance the customer experience

  • Heart: Build meaningful connections with every interaction.

  • Show genuine care and empathy in addressing customer needs and concerns.

  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.

  • Uphold our commitment to diversity, inclusion, and respect in all communications.

  • Hustle: Demonstrate resilience and a drive to deliver excellence.

  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.

  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • At least SHS/High School Graduate
  • At least 6 months of BPO experience in financial accounts
  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Venture Smarter Full time

    The Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...

  • Customer Service Representative

    11 hours ago

    Manila, National Capital Region, Philippines Centura Cores Full time

    Company DescriptionCenturaCores is a leading manufacturer specializing in nanocrystalline cores designed for advanced power electronics, power quality, and electromagnetic interference (EMI) suppression. With cutting-edge materials offering high permeability and excellent high-frequency performance, CenturaCores enables the creation of compact, efficient,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱216,000 - ₱295,200 per year

    URGENT HIRING: Customer Service Representative (Healthcare Account) Work Location: Bridgetown, Quezon City Earn up to Php 24,600 PackageWe're looking for passionate and driven individuals to join our Healthcare Account as Customer Service RepresentativesThis opportunity is open for Fresh Graduates and those with No BPO Experience. Recruitment...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines TransPerfect Full time

    We're Hiring Customer Service Representative (Onsite) – TransPerfectJollibee Tower, Ortigas, Pasig CityFull-Time | Onsite | Shifting Schedule | Start ASAPTransPerfect is expanding our team, and we're looking for dedicatedCustomer Service Representativesto join our onsite operations in Ortigas. If you're passionate about customer support and ready to grow...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Taxumo Full time

    Company DescriptionTaxumo is a BIR-accredited Tax Software Provider dedicated to empowering MSMEs, professionals, and freelancers by simplifying tax compliance. Through its mobile-responsive web application, Taxumo automates the computation, filing, and payment of business taxes, allowing users to manage taxes efficiently anytime, anywhere.As a recognized...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines ST. JOSEPH THE WORKER LABOR SERVICE COOPERATIVE Full time ₱216,000 - ₱324,000 per year

    Respond to customer inquiries via phone, email, chat, or in person.Resolve complaints and issues efficiently and empathetically.Provide product and service information, including troubleshooting and usage guidance.Maintain customer records by updating account information.Follow up on customer interactions to ensure satisfaction.Collaborate with other...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines M365Connect Full time

    Customer Service Representative - IT Outreach SpecialistLocation: Remote | Job Type: Full-timeAbout Us: We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. Were looking for motivated individuals eager to learn and...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Thomson Reuters Full time

    About the RoleIn this opportunity, as a Customer Service Representative, you will:Respond to customer inquiries via phone, email and chat, etc.May respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to customer)Inquiries will vary but typically include address changes, account...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time

    Job Title:Voice & Non-Voice Customer Support Specialist (Hybrid Available)About the Role:We are seeking a highly motivated and customer-focused professional to join our team as aVoice & Non-Voice Customer Service Representative. This role offers ahybridandonsiterequires excellent communication skills, adaptability, and the ability to handle both voice and...