
Client Services Supervisor
1 day ago
Job Title:
- Client Services Supervisor - Wealth Management and Financial Services
Work Setup and location
- Onsite in Taguig
- Night Shift Schedule
Salary Package:
- 50,000.00
Qualifications
- College graduate (preferred) or College Undergraduate
- Minimum of 3 years in a Call Centre environment with a focus on customer service delivery
- Minimum of 1-2 years of experience supporting wealth management, insurance, or financial management clients/accounts.
- Minimum of 2 years in a supervisory or team lead capacity, preferably in a high-volume service setting.
- Excellent management and supervisory skills with the ability to lead and coach a team effectively.
- Strong verbal and written communication skills, with the ability to engage clients and team members.
- Strong coaching and mentoring capabilities to develop customer service representatives.
- with WAM experience
Job Types: Full-time, Permanent
Pay: Php49, Php50,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- BPO focus CX delivery: 3 years (Preferred)
- Supervisory or Team Lead: 2 years (Preferred)
- wealth management, insurance, or financial management: 2 years (Preferred)
Work Location: In person
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