Client Services Supervisor

1 day ago


Taguig, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱480,000 - ₱600,000 per year

Job Title:

  • Client Services Supervisor - Wealth Management and Financial Services

Work Setup and location

  • Onsite in Taguig
  • Night Shift Schedule

Salary Package:

  • 50,000.00

Qualifications

  • College graduate (preferred) or College Undergraduate
  • Minimum of 3 years in a Call Centre environment with a focus on customer service delivery
  • Minimum of 1-2 years of experience supporting wealth management, insurance, or financial management clients/accounts.
  • Minimum of 2 years in a supervisory or team lead capacity, preferably in a high-volume service setting.
  • Excellent management and supervisory skills with the ability to lead and coach a team effectively.
  • Strong verbal and written communication skills, with the ability to engage clients and team members.
  • Strong coaching and mentoring capabilities to develop customer service representatives.
  • with WAM experience

Job Types: Full-time, Permanent

Pay: Php49, Php50,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • BPO focus CX delivery: 3 years (Preferred)
  • Supervisory or Team Lead: 2 years (Preferred)
  • wealth management, insurance, or financial management: 2 years (Preferred)

Work Location: In person



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