application sales engineer
2 weeks ago
PRIMARY RESPONSIBILITIES
CUSTOMER NEEDS ANALYSIS:
- Thoroughly assesses needs of prospect customers.
- Identifies application requirements and pain points.
- Makes a tailored proposal on what solution is suitable for each customer and creates appropriate product demonstration set-ups as needed.
ESTABLISH TECHNICAL EXPERTISE
- Acquires a deep understanding of our products and services, capabilities, risks, and limitations of usage and applications.
- Establishes capability to accurately address customer inquiries and concerns.
- Provides technical guidance and support to sales teams, customers, and partners to address their application and technical concerns.
- Handles presentations and product demonstrations that can be applied to solve customer pain points and challenges.
SALES PROCESS SUPPORT
- Assists in setting up and executing Proof-of-Concept (POC's) to validate our product or service functionality to serve customers' requirements.
- Collaborates with other sales staffs to qualify leads, identify other potential opportunities, and prepare technical solutions proposals.
- Provides technical support upon implementation, training, and on-going customer support on executed product and service applications.
- Works continuously with sales staffs in staying abreast with industry trends, competitor offers, and emerging technologies to identify new opportunities.
QUALIFICATIONS
- Graduate of any four-year course, with relevant working experience.
- Graduates of any engineering course or equivalent (even without relevant experience) are welcome to apply.
- With strong verbal and written communication skills.
Job Types: Full-time, Permanent
Work Location: In person
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