Asst. Store Lead

RESPONSIBILITIES:

Customer Service / Experience

• Staff scheduling
• Provide solutions for customer feedback and complaints.
• Providing high quality and positive customer service experience.
• Making sure that the order system of customers is well organized.
• Assist in store and grab from time to time.

Inventory Management

• Spot checking of inventories.
• Daily monitoring of stocks.

Sales

• Cashier sales audit.
• Manage store performance and suggest ways to improve sales.

Stock Control & Process Improvement

• Store permits completion in coordination with the HR Ops Assistant.

Store Maintenance

• Monitor food safety at sanitation per store. Checking the cleanliness and arrangement of the store supplies.
• Manage the branch to meet or exceed standards in quality control, safety, hygiene and sanitation.

Grooming

• Provide weekly reports for store housekeeping.

Product Handling

• Ensures that store products have sufficient stocks daily.
• Assist in Stock forecasting

Supplies Monitoring

• Making sure stores have sufficient supplies of packaging and office supply materials.

Cost Management

• Monitoring and encoding of Store improvement expenses.

Facilities And Asset Management

• Weekly visit of each stores to evaluate cleanliness

Training and Skills Development

• Recruit, train, manage and motivate store crews.
• Provide feedback and coaching to staff and to management for improvement.
• Responsible for giving 7 days training to the newly hired crew.
• Give short orientation about job roles and the company.
• Performance review

Order Management

Online Ordering and Booking Courier

Admin Task

• Weekly report of Store Facilities repairs, maintenance & improvement.
• Weekly Cleaning report - store visit
• Weekly Store crew report - store visit
• Scheduling of Store Crew

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

• Employee discount
• Paid training

Work Location: In person