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Asst. Store Lead

6 hours ago

Makati City, National Capital Region, Philippines Mylene's Bakeshop Full time

RESPONSIBILITIES:

Customer Service / Experience

  • Staff scheduling
  • Provide solutions for customer feedback and complaints.
  • Providing high quality and positive customer service experience.
  • Making sure that the order system of customers is well organized.
  • Assist in store and grab from time to time.

Inventory Management

  • Spot checking of inventories.
  • Daily monitoring of stocks.

Sales

  • Cashier sales audit.
  • Manage store performance and suggest ways to improve sales.

Stock Control & Process Improvement

  • Store permits completion in coordination with the HR Ops Assistant.

Store Maintenance

  • Monitor food safety at sanitation per store. Checking the cleanliness and arrangement of the store supplies.
  • Manage the branch to meet or exceed standards in quality control, safety, hygiene and sanitation.

Grooming

  • Provide weekly reports for store housekeeping.

Product Handling

  • Ensures that store products have sufficient stocks daily.
  • Assist in Stock forecasting

Supplies Monitoring

  • Making sure stores have sufficient supplies of packaging and office supply materials.

Cost Management

  • Monitoring and encoding of Store improvement expenses.

Facilities And Asset Management

  • Weekly visit of each stores to evaluate cleanliness

Training and Skills Development

  • Recruit, train, manage and motivate store crews.
  • Provide feedback and coaching to staff and to management for improvement.
  • Responsible for giving 7 days training to the newly hired crew.
  • Give short orientation about job roles and the company.
  • Performance review

Order Management

Online Ordering and Booking Courier

Admin Task

  • Weekly report of Store Facilities repairs, maintenance & improvement.
  • Weekly Cleaning report - store visit
  • Weekly Store crew report - store visit
  • Scheduling of Store Crew

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

  • Employee discount
  • Paid training

Work Location: In person