IT Store Support

4 days ago

Pasig, National Capital Region, Philippines Robinsons Department Store Full time ₱800,000 - ₱1,200,000 per year

JOB SUMMARY

Responsible for providing assistance in the resolution of problems, maintaining the integrity of the system through the proper implementation of policies, and providing support for Point of Sales (POS) users.

JOB DESCRIPTION

  • Responds, attends, analyzes, resolves and recommends permanent fixes to issues and be trusted advisors to user inquiries/concerns related to IT system problems, applications, functional and technical sections.
  • Implements and supports projects of Store IT hardware, software and network requirements to contribute improvements for all Store IT system applications and services, including online services.
  • Implements all IT requirements for new store, upgrades and any other store-based projects
  • Implements and supports all Distributions Center's IT infrastructure and system
  • Supports Store Operations' daily store activities like, nut not limited to Start-of-Day and End-of-Day processes
  • Conducts regular system maintenance and recommends solutions to improve system performance or refresh
  • Deliveries on-time IT ticket handling and compliance to the agreed-upon SLA

JOB QUALIFICATIONS

  • Candidate must possess at least a Bachelor's/College Degree in Computer Engineering, Computer Science/Information Technology or equivalent
  • Preferably knowledgeable in the troubleshooting and maintenance of POS machines
  • Background in retail industry is an advantage
  • Customer Service Oriented
  • Willing to do field work to different stores of Robinsons Retail
  • Fresh Graduates are welcome to apply

Job Type: Full-time

Work Location: In person

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