Head of Banking Operations

3 days ago

Makati City, National Capital Region, Philippines Wesource Management Consultancy Firm Full time ₱180,000 - ₱250,000 per year

Role: Operations HeadLevel: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon to Fri, dayshiftSalary: 180k to 250kJob SummaryThe Head of Operations is responsible for overseeing and managing the operations department of the Bank. The role involves ensuring efficient and effective operational processes, implementing best practices, and maintaining regulatory compliance. Key ResponsibilitiesDevelop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.

Set departmental goals, objectives, and key performance indicators (KPIs) aligned with the overall business objective of the company. Identify opportunities for process improvements and cost reductions within the operations department. Implement best practices, automation, and technology solutions to streamline operations and enhance customer experience.

Conduct regular reviews and assessments of existing processes to identify bottlenecks and recommend enhancements. Lead, mentor, and manage the operations team. Foster a culture of continuous learning, teamwork, and employee development within the department.

Allocate resources effectively to ensure smooth workflow and timely completion of tasks. Ensure compliance with all applicable banking regulations, laws, and internal policies. Stay updated on regulatory changes and ensure necessary changes are implemented in the operations processes and systems.

Conduct regular audits to monitor compliance and address any identified gaps or issues. Identify and mitigate operational risks, including fraud, errors, and non-compliance.Develop and implement risk management frameworks and controls within the operations department. Monitor key risk indicators and initiate corrective actions as required.

Liaise with internal and external stakeholders, including regulators, auditors, and vendors to address operational matters. Monitor performance of the operations team against established KPIs and metrics. Prepare regular reports and presentations on operational activities, performance, and initiatives for senior management.

Requirements:Education: Bachelor's degree in Business Administration, Finance, or related field. Experience: 5 to 10 years experience in Banking Operations or higher and Core Banking System (i.e. Temenos T24) (non-negotiable)Knowledge/Skills/Abilities:

  • Strong knowledge of banking products, processes, regulations, and industry best practices.
  • Proven leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Strong interpersonal and communication skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proficiency in using banking software, systems, and technology solutions.

  • IT Head

    3 days ago

    Makati City, National Capital Region, Philippines Maybank Investment Banking Group Full time $90,000 - $120,000 per year

    About the Role Are you passionate about leveraging technology to drive innovation in investment banking? Join Maybank Investment Banking Group (MIBG) Philippines as an IT Head, where you'll lead and transform the technological backbone of one of the region's most respected financial institutions. This is your opportunity to be at the forefront of MIBG PH's...

  • Head, Technology Architecture

    2 weeks ago

    Makati City, National Capital Region, Philippines East West Banking Corporation Full time

    Join to apply for the Head, Technology Architecture role at East West Banking Corporation Join to apply for the Head, Technology Architecture role at East West Banking Corporation About The JobLocation: Makati CityCorporate Title : Senior Assistant Vice PresidentWork Arrangement: HybridOur Information Technology team is looking for experienced...

  • Branch Operations Head

    6 days ago

    Quezon City, National Capital Region, Philippines China Banking Corporation (CBC) Full time

    OverviewThe Branch Operations Head shall be responsible for supervising and overseeing the daily operations of the branch and ensuring that policies and procedures are strictly adhered to. Assists the Branch Manager in the preparation of Annual Budget and manpower planning reports and decisions. He is responsible for the administration, control and physical...

  • Branch Operations Head

    1 week ago

    Quezon City, National Capital Region, Philippines China Banking Corporation (CBC) Full time

    The Branch Operations Head shall be responsible for supervising and overseeing the daily operations of the branch and ensuring that policies and procedures are strictly adhered to. Assists the Branch Manager in the preparation of Annual Budget and manpower planning reports and decisions. He is responsible for the administration, control and physical custody...

  • Branch Operations Head

    6 days ago

    Quezon City, National Capital Region, Philippines China Banking Corporation (CBC) Full time

    OverviewThe Branch Operations Head shall be responsible for supervising and overseeing the daily operations of the branch and ensuring that policies and procedures are strictly adhered to. Assists the Branch Manager in the preparation of Annual Budget and manpower planning reports and decisions. He is responsible for the administration, control and physical...

  • Banking Operations Leader

    6 days ago

    Makati City, National Capital Region, Philippines beBeeBranchOperations Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled Branch Operations Head to oversee the day-to-day operations of our retail banking business segment.This is a key role in ensuring the efficient execution of branch operations, adherence to bank policies and procedures, and delivering exceptional customer service.ResponsibilitiesManage daily branch operations to...

  • Branch Operations Head

    3 days ago

    Makati City, National Capital Region, Philippines China Bank Full time ₱500,000 - ₱1,000,000 per year

    China Banking Corporation is looking for Branch Operations Heads for our Retail Banking Business Segment. As Branch Operations Head (BOH), you will be responsible in overseeing the day-to-day operations of the branch and ensuring that branch operations adhere to bank policies and procedures. Administratively, the BOH is under the supervision of the Branch...

  • Branch Operations Head

    3 days ago

    Makati City, National Capital Region, Philippines China Bank Full time ₱900,000 - ₱1,200,000 per year

    China Banking Corporation is seeking Branch Operations Heads for our Retail Banking Business Segment. Position: Branch Operations Head (BOH)Location: On-site in MakatiExperience: 3-5 yearsEmployment Type: Full-timeJob DescriptionAs Branch Operations Head (BOH), you will oversee the daily operations of the branch, ensuring compliance with bank policies and...

  • Digital Onboarding Department Head

    3 days ago

    Makati City, National Capital Region, Philippines China Banking Corporation (CBC) Full time $104,000 - $130,878 per year

    The Digital Onboarding Department Head oversees the operations of the Digital Onboarding team in Credit Processing Division, the credit and other related account maintenance in adherence to Credit and Operational Policies. The Department Head is also responsible for strategic planning and execution of plans agreed with Cards Business in support of the...

  • Security Monitoring Center Head

    3 days ago

    Makati City, National Capital Region, Philippines EastWest Banking Corporation Full time $90,000 - $120,000 per year

    Security Monitoring Center Head (Senior Officer)Makati, NCR, Philippines Information Security & Data Protection OfficeAbout the job Security Monitoring Center Head (Senior Officer)Corporate Title: Assistant Vice President to Vice PresidentWork Arrangement: HybridOur Information Security & Data Protection Office team is looking for experienced professionals...