Banquet Manager

The Banquet Manager oversees the planning, organization, and execution of all banquet functions and events in the hotel. This role ensures smooth coordination with clients and internal departments, maintains high service standards, manages banquet staff, and achieves financial and guest satisfaction goals.

Duties and Responsibilities:

• Supervise, coordinate, and manage all banquet functions (weddings, corporate events, parties, conferences, etc.).
• Meet with clients to understand event requirements, provide recommendations, and ensure expectations are met.
• Prepare banquet event orders (BEOs) and coordinate with other departments (kitchen, sales, housekeeping, front office, engineering).
• Ensure banquet set-ups are accurate, complete, and in accordance with hotel standards and client specifications.
• Oversee service during events, ensuring smooth flow, guest satisfaction, and timely execution.
• Monitor and control food and beverage costs, equipment, and supplies to maximize profitability.
• Manage, train, and schedule banquet staff, ensuring excellent service delivery and adherence to grooming and hotel policies.
• Handle guest concerns or complaints promptly and professionally.
• Conduct post-event evaluations and communicate feedback to improve future events.
• Ensure compliance with hotel policies, safety regulations, and sanitation standards.
• Work closely with the Sales & Marketing team to promote banquet facilities and upsell services.
• Other related task as may be assigned by the management.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Employee discount
• Health insurance
• Opportunities for promotion
• Staff meals provided

Work Location: In person