Live Quality Analyst

Responsibilities

Welcome to Live Team At TikTok, we're building a world where people can safely discover, create, and connect. The Trust & Safety (T&S) team plays a critical role in ensuring our global community remains safe and empowered to express themselves freely across all our platforms.

Our team is dedicated to protecting the integrity of our online environment. Through a combination of advanced technology and skilled human moderation, we proactively detect and remove harmful content-often before it reaches the broader community. We've made significant investments in both people and systems to uphold a safe and positive experience for all users.

About the Position Please note that this role may involve exposure to sensitive or potentially harmful content. This can occur as a core part of the role, during specific projects, in response to escalation requests, or incidentally during routine work.

The content may appear in various formats, including images, videos, and text. While some of this material reflects every day life, it can also include, but is not limited to content related to bullying, hate speech, child safety concerns, self-harm, violence, or harm to animals. We are committed to supporting our team's well-being and provide resources to help manage the impact of this type of content.

Responsibilities - Responsible for monitoring live video content quality to ensure community ecological security. - Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection report. - Work closely and hand in hand with other departments to respond immediately to relevant operation's needs.

• Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, TikTok product user.
• Proficiency in both Tagalog and English is required; knowledge of Cebuano is considered an advantage.
• In-depth contact with local customs and culture is highly sensitive to social news
• Possess strong learning ability, cross-department communication and collaboration skills.
• Able to work under minimal supervision and have strong logic/ common sense related to job nature.

Preferred Qualifications

• Familiar with office software such as Excel, Word, Google Sheets etc.

With dataprocessing experience and other data analysis capabilities.

• Prior experience in content moderation, trust & safety, or related fields is a plus.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety at ByteDance

ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.