Customer Support Specialist- Ortigas
1 day ago
Responsibilities
- Address and resolve escalated customer complaints, issues, and disputes effectively and efficiently
- Investigate complaints and collaborate with different teams to facilitate their resolution
- Handle special tasks to resolve customer queries promptly and effectively
- Summarize and report reasons for escalations to the operations team, analyze root causes, and recommend actions to prevent similar issues in the future
- Contribute to the team's efforts by accomplishing related tasks and providing support when needed
Qualifications:
- At least 1-2 years experience in customer service and complaint management experience, preferably experience in financial services
- Must have good time management skills to handle assigned cases
- Excellent communication (verbal and written) and interpersonal skills
- Problem-solving and decision-making skills
- Willing to work in Mandaluyong City, Ortigas, and available for weekend shifts.
Job Types: Full-time, Permanent
Work Location: In person
-
MedTech Customer Support Specialist
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Comrise Full time ₱900,000 - ₱1,200,000 per yearAbout the RoleWe are looking for a MedTech Customer Support Specialist with a background in Medical Technology or Clinical Laboratory to join our growing team. In this role, you will provide high-quality technical assistance and customer support for in-vitro diagnostics (IVD) devices and laboratory systems. You'll work closely with customers, field...
-
ERP Support Specialist Lead
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per yearDrive Innovation, Lead with ImpactBe at the forefront of global automotive solutions by leading ERP support and procurement excellence. This is your chance to build an international career while staying rooted at home. Work with global teams, master enterprise systems, and make your mark in the automotive industry through innovation, collaboration, and...
-
Customer Success Consultant
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emapta Global Full time ₱900,000 - ₱1,200,000 per yearShape the Future of Real Estate, Locally and GloballyBe part of a team that empowers small businesses while shaping how the world experiences property. Your work won't just touch lives here-it will ripple across continents, leaving a lasting mark on the global real estate landscape. This role offers the chance to build a global career in the real estate...
-
Renewals Specialist B2B
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per yearShape the Future of Real Estate, Locally and GloballyBe part of a team that empowers small businesses while shaping how the world experiences property. Your work won't just touch lives here-it will ripple across continents, leaving a lasting mark on the global real estate landscape. This role offers the chance to build a global career in the real estate...
-
Mandaluyong City, National Capital Region, Philippines Embed Full time ₱1,200,000 - ₱2,400,000 per yearFueling the business of fun.Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.With Embed's platform, a business (single or...
-
Mandaluyong City, National Capital Region, Philippines Embed Full time ₱1,200,000 - ₱2,400,000 per yearFueling the business of fun.Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.With Embed's platform, a business (single or...
-
Customer Support Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Brixio Full time ₱600,000 - ₱1,200,000 per yearJob Title: Customer Support SpecialistLocation: Makati, OfficeWork Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.Job Type: Full-TimeSalary: NegotiableJob Description:Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join...
-
Mandaluyong City, National Capital Region, Philippines Monee Credit Full time ₱1,500,000 - ₱2,500,000 per yearThe primary function of a KYC Quality Analyst Lead is to ensure that the organization's KYC processes and procedures are compliant with regulatory requirements and industry standards. The focus is on reviewing, assessing, and improving the quality and accuracy of customer information and documents gathered during the onboarding and due diligence...
-
Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time $104,000 - $130,878 per yearEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Specialist Customer Support Administrator, you will be responsible for timely execution and administration, in CRM and Oracle systems, of service...
-
Customer Success Consultant
7 days ago
Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per yearRedefine how the world connects to property through tech solutionsTurn the key to a global career in property technology. In this role, you'll bridge homes and innovation, guiding clients through SaaS solutions that shape how real estate is bought, sold, and experienced. Gain international exposure while cementing your expertise in one of the world's...
