Customer service representative Work

2 weeks ago


Taguig, National Capital Region, Philippines Fastrising Full time

Company Description

Up

To 40k

Role Description

This is a full-time, on-site role for a Customer Service Representative specializing in chat support, located in Taguig. The primary responsibilities include managing customer inquiries via chat, providing prompt and professional responses, addressing customer concerns, ensuring a positive customer experience, and maintaining accurate records of customer interactions. The representative will handle multiple chat interactions simultaneously while delivering solutions and ensuring customer satisfaction.

Qualifications

  • Strong expertise in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Ability to enhance and maintain outstanding Customer Experience
  • Proven skills in effectively managing conversations with customers as a Customer Service Representative
  • Strong communication, problem-solving, and multitasking abilities
  • Adaptable to handling diverse customer queries and issues
  • Experience with chat support tools and platforms is a plus
  • High school diploma or equivalent; additional certifications in customer service are beneficial


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