Occupational Health, Safety

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The Occupational Health and Safety & Wellness Supervisor plays a key role in ensuring compliance with the Philippine Occupational Safety and Health Standards and related regulations. The position is responsible for managing clinic operations, spearheading Annual Physical Exams (APE), overseeing vendor partnerships, and driving employee wellness initiatives. It supports the development, execution, and monitoring of occupational health and safety programs, including DOLE-mandated reporting, while ensuring the efficient and compliant delivery of clinic and wellness services

Key Responsibilities

Occupational Safety & Health (OSH)

• Ensure compliance with DOLE Occupational Safety and Health Standards (OSH), RA 11058, and other regulatory requirements.
• Assist in the development, review, and implementation of OSH policies, risk assessments, and safety programs.
• Conduct regular safety inspections, audits, and incident investigations, ensuring corrective and preventive actions.
• Prepare and submit mandated reports to DOLE and internal stakeholders.
• Support the OSH Committee in organizing quarterly meetings and implementing resolutions.

Clinic Management

• Oversee day-to-day operations of on-site clinics, ensuring compliance with DOH and DOLE standards.
• Supervise and coordinate with company physicians, nurses, and vendor-based clinic staff.
• Validate and monitor timekeeping, schedules, and staffing of clinic personnel, which includes vendor provided clinic personnel.
• Ensure proper maintenance of employee medical records, confidentiality, and compliance with the Data Privacy Act.
• Spearhead the planning, coordination, and execution of the Annual Physical Exam (APE) across all sites, ensuring vendor compliance, employee participation, and accurate reporting.
• Implement other health surveillance programs (e.g., immunization, fit-to-work assessments).

Vendor Management & Negotiation

• Manage relationships with third-party clinic operators, wellness providers, and safety vendors.
• Provides groundwork support to Senior Leadership in vendor selection, contract negotiations, renewals, and performance evaluations, ensuring cost-effectiveness and service quality.
• Monitor vendor compliance with service-level agreements (SLAs), DOH/DOLE regulations, and company standards.
• Coordinate with Finance and Procurement for budget planning, cost tracking, and vendor payments.
• Identify opportunities to optimize vendor services and negotiate improved terms.

Wellness & Employee Engagement

• Support the design and execution of wellness programs focused on physical, mental, and emotional well-being tailored to BPO employees.
• Coordinate health awareness campaigns and employee-wide wellness events, including APE initiatives, stress management programs, and preventive health campaigns.
• Schedule HMO new hire orientation and periodic refreshers.
• Track and report participation rates and effectiveness of wellness initiatives.

Leadership & Administrative Support

• Assist the Team Manager in supervising the OSH, Clinic, and Wellness team, ensuring operational effectiveness.
• Mentor and guide Wellness Specialist and Clinic Nurses, promoting a culture of safety, compliance, and wellness.
• Provide accurate and timely reporting of metrics, compliance, and program updates to management.

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

· Curious and Clever : Smart questions spark smart solutions.

· Entrepreneurial Energy : Think like an owner. Solve like a founder.

· Fast with Intent : We move fast and deliver real results.

· Laugh and Learn : We don't take ourselves too seriously, just our results.

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