Customer Service

2 weeks ago

Binangonan, Calabarzon, Philippines Transcendo Solutions Global Inc. Full time $104,000 - $130,878 per year

Job Responsibilities:

  • Act as the main point of contact for all local client concerns, inquiries, and requests.
  • Coordinate with clients regarding orders, delivery schedules, and after-sales support.
  • Prepare and process client orders from the warehouse up to final delivery/receiving.
  • Ensure accuracy and completeness of orders before dispatch.
  • Work closely with warehouse and logistics teams to guarantee smooth order fulfillment.
  • Provide excellent customer service by addressing concerns promptly and professionally.
  • Maintain records of client orders, feedback, and service transactions.

Qualifications:

  • Bachelor's degree or at least college level (any course related to Business, Supply Chain, or Customer Service is a plus).
  • With experience in customer service, order processing, or logistics preferred.
  • Strong communication and interpersonal skills.
  • Detail-oriented, organized, and able to multitask.
  • Proficient in MS Office/Google Workspace; knowledge of inventory systems is an advantage.
  • Preferably male, as the role involves coordination with warehouse operations and handling of physical order preparations.

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