POS Field Technician
5 days ago
Calling all IT and POS terminal enthusiasts
The largest non-bank POS terminal network in the Philippines is hiring.
What you'll get?
- Permanent and Direct employment (Not under agency)
- NCR (Minimum wage) rate with a salary increase based on performance/eligibility.
- Comprehensive Onboarding Training to help you improve your competencies
- Motorcycle Allowance
- HMO & Insurance upon regularization
- Career & Leadership Training Programs
JOB DESCRIPTION
- Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.
- Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.
- Merchant Training: Train merchants on terminal functionality, care, and security.
- Troubleshooting: Efficiently diagnose and resolve technical issues.
- On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.
- Communication: Maintain clear updates for customers on service status.
- Service Reports: Complete detailed field service and related reports.
- Submission of Reports: Ensure timely submission of all required reports.
- Expense Liquidation: Follow policies for timely field expense reimbursement.
- Inventory Management: Account for all company assets during field assignments.
- Others: Attend scheduled trainings and meetings as required.
JOB QUALIFICATIONS:
- Technical Vocational graduate/any Technical-related college degree or undergraduate.
- Computer literate and knowledgeable in Basic Windows Applications.
- Has a motorcycle, updated driver's license, and ORCR.
- Has experience or a background in providing good customer service is an advantage.
- Ability to work independently and as a part of a team.
- Willing to do Fieldwork.
- Willing to work on Holidays and render overtime/on-call per business requirement.
- Willing to be trained in our Manila office (with pay - NCR Rate)
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