Credentialing Specialist

4 days ago

Manila, National Capital Region, Philippines Feld Care Therapy Inc. Full time

FeldCare Connects is a home health therapy network based in California, working with Physical, Occupational, and Speech Therapists nationwide. We are dedicated to providing exceptional therapy services and are seeking a talented individual to join our dynamic team.

Position Overview:

We are looking for a remote, full-time HR Coordinator with a heavy focus on Communications & Credentialing. The ideal candidate will provide front desk coverage and manage credentialing processes for home health therapists, including PT/PTA, OTR/L/COTA, and SLP/CCC professionals. This role requires proficiency in various software systems (training provided) and a strong background in healthcare and clinician credentialing.

Key Responsibilities:

  • Provide front desk coverage, managing a high volume of incoming calls using RingCentral call routing and management systems.
  • Deliver excellent customer service through strong communication and interpersonal skills.
  • Manage and process initial credentialing and re-credentialing applications for clinicians.
  • Verify and maintain credentials, licenses, and certifications using software such as Cliniconnects, TherapySync, NPDB, AHCA, OIG, and other licensed government websites.
  • Ensure compliance with Medicare guidelines and all applicable laws, regulations, and policies.
  • Collaborate with HR and other departments to maintain accurate documentation and records.
  • Assist with onboarding and orientation of new clinicians, ensuring all credentialing requirements are met.
  • Handle inquiries related to credentialing and provide support to clinicians and internal staff.

Qualifications:

  • Previous experience in home health or healthcare settings is required.
  • Strong background in clinician credentialing and knowledge of Medicare guidelines.
  • Proficient in Microsoft Office Suite and web-based applications.
  • Excellent verbal and written communication skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Must have a reliable main internet connection (prepaid is not allowed) and power backups.
  • Must have their own laptop/desktop.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Experience with medical office administration.
  • Familiarity with basic medical terminology.

Why Join Us?

  • Opportunity to work with a leading home health therapy provider.
  • Comprehensive training and support in using credentialing software.
  • Collaborative and supportive work environment.

Application Process:

If you are a motivated individual with a passion for healthcare and credentialing, we encourage you to apply. This job description outlines the responsibilities, qualifications, and benefits of the position, ensuring clarity for potential candidates. It emphasizes the remote nature of the role and the specific software and credentialing requirements.

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