Cash Loan Communications Manager

12 hours ago

Taguig, National Capital Region, Philippines Home Credit Philippines Full time ₱400,000 - ₱800,000 per year

The primary role is to oversee all cash loan communications sent to Home Credit customers through touchpoints ensuring timely, relevant, engaging, consistent and aligned materials.

What You'll Do

  • End-to-end campaign management for cash loan
  • Support and Oversee communications specialists
  • Build and manage cash loan campaigns to cover all customer lifecycle stages
  • Design marketing & channel communication across customer's touch points
  • Create tactical and strategic marketing and sales campaigns to ensure target volume and parameters are met or exceeded
  • Develop outbound and inbound marketing campaigns that will support and boost cross-sell efficiency
  • Utilize analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Define analytics and reporting to track the effectiveness of the initiatives

What You Need To Have

  • Previous experience in a Fintech company is an advantage. Industries like FMCG, Banking, Retail, Digital media & multi-cultural, preferred.
  • 5+ years' experience in a CRM or Marketing communications role.
  • Experience handling a team

What Can Set You Apart:

  • Experience working in an agile set-up

Job Perks You'll Enjoy

  • Permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 and HMO dependents coverage including same-sex partners
  • Access to mental health and wellness partners
  • Wellness Leaves and Birthday Leave
  • Internal career mobility options
  • Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

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