Special Account Associate

7 hours ago

Ortigas Metro Manila, Philippines Filinvest Land Inc. Full time

Special Accounts Associate ensures that the company's valued clients and escalated accounts receive exceptional customer service by monitoring the day-to-day progress and resolution of their concerns through constant coordination with departments handling transfer of land title, project construction, property management, bank application, legal, account adjustment, and the like.

Job Description:

  1. Assists clients via call, email and face to face transaction endorsed by other frontline units

for special handling.

  1. Investigates, reviews, and resolves escalated / specialized inquiries, requests, and

concerns through appropriate unit coordination (e.g. Title Transfer, Refund, DHSUD and

HSAC Cases, Executive Endorsed, etc.)

  1. Finish other worklist on time assign by team lead (e.g. Sapphires tickets)

  2. Prepares and provides daily productivity report to team lead.

  3. Performs other administrative functions and other tasks that maybe assigned by the team

lead.

Key Responsibilities:

  • Serve as a front-liner assisting clients via email, calls, and face-to-face transactions, including handling escalated or out-of-the-box complaints from executives, media, and legal.
  • Prepare and submit daily reports and manage Sapphire tickets.
  • Handle call-out requests and account inquiries.
  • Review and scrutinize account histories to provide accurate resolutions.
  • Draft and compose memos as needed.

Qualifications:

  • Minimum of 2 years experience in customer service, preferably with face-to-face interaction.
  • BPO experience is an advantage.
  • Strong complaint-handling and problem-solving skills.
  • Excellent written and verbal communication skills.
  • High potential for future supervisory or leadership roles.
  • Demonstrates maturity, professionalism, and discretion.

  • Accounting Associate

    9 hours ago

    Ortigas, Metro Manila, Philippines Transpacific International Inc. Representative Office Full time

    Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.Required language(s): EnglishThis is a great entry-level opportunity, with related work experience but not required.Required Skill(s): Proficient skills in MS Office and accounting Software applications; Excellent communication skills (fluent English...

  • Accounting Associate

    9 hours ago

    Ortigas, Metro Manila, Philippines GoGBS Full time

    Job Summary:The Accounting Associate is responsible for performing a variety of accounting functions to ensure the accuracy and integrity of financial data. This role supports month-end and year-end close processes, general ledger accounting, financial reporting, and compliance with internal controls and regulatory standards.DUTIES AND...

  • Accounting Associate

    8 hours ago

    Ortigas, Metro Manila, Philippines Canada Computers Inc. Full time

    About the RoleWe're looking for a Accounting Associate to accurately recording payments and transactions, expenses and processing of invoice, ensuring that cross-checking is done timely and accurately to make sure that the company's finances are precisely recordedWhat You'll DoBookkeeping for CAD and USD inventory related vendors' bills and daily operational...

  • Accounting Associate

    7 hours ago

    Ortigas, Metro Manila, Philippines CPS Asia Pacific Full time

    We are seeking an Accounting Associate to join their team in Ortigas Center, Pasig City. This is a full-time role with a night shift schedule and weekends off, providing an excellent work-life balance.Key ResponsibilitiesAssist with various accounting and bookkeeping tasks, including data entry, reconciliations, and preparation of financial reportsMaintain...

  • Accounting Associate

    8 hours ago

    Ortigas, Metro Manila, Philippines WELCOME BANK (RURAL BANK), INC. Full time

    About the roleWe are seeking for a Finance and Accounting Associate to join WELCOME BANK (RURAL BANK), INC.' in Ortigas, Pasig City, Metro Manila. This is a full-time position where you will play a crucial role in supporting the financial operations and reporting of our organisation.What you'll be doingAssist in the preparation of head office-branch...

  • Accounting Associate

    8 hours ago

    Ortigas, Metro Manila, Philippines iSupport Worldwide Full time

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for an Accounting Associate to perform transaction processing, prepare journal entries, complete account reconciliations, and provide general accounting support using Xledger. You will ensure accurate records, maintain data integrity, support month‑end...

  • Associate Accounting Manager

    8 hours ago

    Ortigas, Metro Manila, Philippines Asialink Finance Corporation Full time

    We are seeking an adept Associate Accounting Manager to oversee and bolster the financial operations of our business. This pivotal role encompasses a spectrum of finance functions including General Accounting, Account Receivables, and Account Payables.Key Responsibilities:Strategize and administer the finance and accounting functions, collaboratively...

  • Accounting Associate

    8 hours ago

    Binondo, Metro Manila, Philippines Much Prosperity Trading Full time

    Company DescriptionMUCH PROSPERITY TRADING INTERNATIONAL, INC. (MPTII) is one of the best suppliers and distributors of value-for-money household products in the Philippines. It all began in 1958 as a sole proprietorship type of family business in Binondo, Manila.Now, more than five decades and three generations later, Much Prosperity Trading expanded as a...

  • Accounting Associate

    8 hours ago

    Manila, National Capital Region, Philippines MUCH PROSPERITY TRADING INT'L INC. Full time

    We are looking for an Accounting Associate to join our team This role will handle the monitoring and processing of payments, ensuring that all payables and corporate obligations are accurately recorded and settled on time. You will play a key role in validating and safekeeping financial records while ensuring proper funding is in place before payments are...

  • Accounting Associate

    7 hours ago

    Ortigas, Philippines Rebel Bakehouse Full time

    Accounting AssociateJob Responsibilities:The successful candidate will be responsible for maintaining accurate financial records and supporting the company's financial operations, including:BookkeepingAccounts Payable & Accounts ReceivableCompute taxes to file to BIRPayroll & government benefits processingAssist in processing relevant permits for the...