Global Mobility Case Manager

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

*About the Role*

To provide effective and high quality support with the delivery of Global Mobility (GM) services and guidance and advice to employees and all Businesses in the Region.

Core Accountabilities

• Act as the primary day-to-day contact for specialised GM knowledge for Business and key decision makers and stakeholders in the assigned region.
• Assignees' main point of contact and responsible for the end-to-end management and coordition of assignment to ensure compliance and delivery of applicable benfits in accordance to GM Policies.
• Develop relationships with BHP's external tax, relocation and immigration vendors to ensure high quality service delivery and prompt resolution of issues.

• Support global local   GM teams in Melbourne, Houston and Santiago with deployment and management of strategic initiatives, policy implementatioon and simplification projects as required.

• Understand risks and provide input into mitigations and action planning.  Ensure Risk Management protocols are incorporated into operational activities.

• Identify opportunities to simplify current processes, remove duplication and minimise hand-offs to enhance standardisation and efficiency.
• Support the development of an inclusive culture where employees are encouraged to 'speak-up' and offer their thoughts and opinions at all levels.
• Ensure alignment with, and compliance to, internal controls including the BHP Charter and Code of Business Conduct, Group Level Documents, agreements, systems, standards and procedures

Global Mobility Accountabilities

• Execute GM across all Businesses in the Region (policy & vendor goveranance only) for employees in accordance with the GLD, GM Service Delivery Model and external legal, regulatory and reporting requirements.
• Responsible for the end-to-end management and coordination of the transfer, including the relocation, repatriation, and separation for International Assignee (IA). Deliver Core GM Accountabilities including but not limited to:
• Support management of the GM program in the Region to ensure it remains effective and meets the needs of the Group and individual Businesses, including but not limited to:
• Establish and maintain regular contact with relevant internal stakeholders involved in the mobility process, including HR Operations, Talent Acquisition, HR Business Partners etc
• Provide guidance and support to the IA payroll team with respect to reporting and review of IA payroll inputs by HR Administrators.
• Manage the timely and effective day to day case management for IAs, escalating complex queries according to GM Query and Service Delivery Model.

About You

• Relevant experience in Global Mobility and/or international Reward roles, e.g. professional services or Global Mobility/Reward in-house specialist roles and/or a tertiary degree in Human Resources or Business Management, or equivalent relevant experience
• Experience with, and understanding of, functional and technical GM competencies
• Good understanding of reporting requirements and governance issues as they relate to tax and immigration and understanding of global jurisdictional differences, legislation and regulations an advantage
• Payroll and international HR experience a significant advantage
• Demonstrated oral and written English language proficiency.
• Experience with managing service providers desirable Fluent in English, both verbal and written

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that's more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us