Software Engineer

Responsible for leading the team in designing applications by writing code that instructs computers to perform specific functions. This includes executing projects tailored to the organization's needs using various programming languages. The position is also expected to be involved in mid-sized to large/complex MIS projects.

Specific Duties and ResponsibilitiesMaintenance and Support

• Provide schedules for the maintenance of production and development systems.
• Manage updates and version control of code and other programming requirements.
• Conduct technical analysis and resolve technical and application problems.
• Provide third-level support to business users.
• Research and evaluate a variety of software products and tools.
• Act as the technical coach for the team.
• Develop software solutions by studying information needs, conferring with users, analyzing systems flow, data usage, and work processes, investigating problem areas, and following the software development lifecycle.
• Collaborate with engineering and operations teams to define plans for standardizing, scaling, and enhancing products and deployment services.
• Utilize programming languages, tools, and methodologies effectively.
• Demonstrate a solid understanding of logic formulation, programming concepts, and the ability to "think outside the box."
• Conduct research and development for system and application methodologies.
• Perform high-level tasks in designing, writing, editing, modifying, and debugging computer programs.
• Diagnose whether problems are caused by hardware, operating system software, application programs, or network failures.
• Perform other duties as assigned by the immediate superior.

Performance and Quality

• Perform other duties as assigned by the immediate superior.
• Develop, refine, and optimize integrations between applications.
• Assess opportunities for application and process improvement and document rationale for team sharing.
• Adhere to high-quality development principles while delivering solutions on time and within budget.
• Provide feedback to analysis/training staff regarding performance considerations in software specifications and implementation.
• Review changes in code and environment that may affect system performance.
• Search, summarize, and keep the team informed of strategic information from all sources.
• Test new programs to ensure logic and syntax accuracy; assist junior programmers with assignments.
• Document code consistently throughout development, including program descriptions, special instructions, and database changes.
• Recommend Service Improvement Plans and ensure timely completion of actions.
• Collaborate with internal and third-party teams to protect and improve services.
• Serve as an ambassador for IT, fostering effective communication and relationships across departments.

Qualities and Skills Required

Essential:

• In-depth understanding of programming languages and frameworks
• Hands-on experience with databases
• Proficiency in tools and equipment essential to programming functions
• Expert knowledge of data structures, computer logic, and flow-charting
• Expertise in all database vendor versions and compiler versions
• Solid understanding of mathematical and statistical principles
• Knowledge of security and encryption
• Demonstrated ability to fulfill listed responsibilities
• Passion for service improvement
• ITIL qualified and practitioner
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Strong customer-facing and customer service skills
• Ability to work under pressure and meet deadlines
• High degree of flexibility, including shift and out-of-hours availability
• Excellent organizational skills
• Ability to manage sensitive and confidential information
• Self-motivated and responsible
• Strong time management and prioritization skills
• Initiative and proactive approach to daily tasks

Accountability

• Responsible for assigned equipment, including computers.

Qualifications

• Education:
• Graduate of a 4-year computer-related field such as BS Computer Science, Computer Engineering, or equivalent courses.
• Experience:

3–5 years of related work experience.

• Certifications:

Relevant IT industry certifications and at least 120 hours of technical training/certifications.