Medical Biller

24 hours ago

Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time ₱25,000 - ₱40,000 per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced
Medical Billing Specialist
to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles & responsibilities:

  • Research for a good contact where to send the requests for items needed for Medicaid Application
  • Sending out requests to different institutions
  • Outbound calls to follow-up on the requests that has been sent to institutions
  • Review statements for more income information of the resident to be requested
  • Saving documents to respective resident's folder
  • Assisting Medicaid Case Managers on a daily basis
  • Filling out medicaid application forms

Requirements

  • 6 months - 1 year BPO experience in a US Healthcare account
  • Good working knowledge with medical billing
  • Familiar with US Healthcare Insurance (Medicare, Medicaid)
  • Excellent verbal & written English skills
  • Ability to display empathy and patience in addressing customer concerns
  • Strong problem-solving skills
  • Adaptability to a changing work environment
  • Ability to remain calm under pressure
  • Proficiency in using computer systems & relevant software
  • Willing to work onsite in Makati or Mandaluyong
  • Amenable working night shift

Benefits
What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

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