Trading Operations Analyst

About the role...

Ready to take the next step in your career? We're seeking a motivated, detail-driven Trading Operations Analyst to join our energetic and growing team. In this pivotal role, you'll help maintain our trading infrastructure, investigate trading issues, and support pricing and execution quality, keeping our operations running seamlessly.

You'll also work closely with our Customer Service team to resolve trading inquiries, partner with the Global Head of Operations on key initiatives, and continuously refine workflows to enhance the client experience. With every process you manage, you'll be safeguarding compliance, driving efficiency, and making a measurable impact on the business.

If you're ready for a fast-paced, challenging role where your attention to detail, problem-solving skills, and initiative will shine, this is the perfect opportunity for you. Apply today and become an integral part of our thriving team

About us...

Fusion Markets opened its doors in mid 2019 with a vision to deliver world class trading solutions to clients across the globe. Since then, we have been on an incredible journey of growth, doubling both our client base and revenue last year, and 2025 is shaping up to be even bigger. We are already outpacing competitors who have been around much longer, thanks to the drive, passion and talent of our team.

Our Manila office is right in the heart of the action at BGC Uptown Tower, right next to the mall. It is the perfect spot for grabbing a coffee, a quick bite, or winding down after work. We are a young and ambitious group offering a wide range of trading products, giving global clients the most competitive pricing across Forex, Cryptos, Stocks, Commodities and more. Every month, billions of dollars flow through our platforms, an achievement we are proud of and always building on.

Big dreams, bold goals and plenty of opportunities, that is what drives us. We have a clear roadmap to success, high standards for the talent we bring onboard, and a culture that knows how to enjoy the journey while delivering results that matter.

What you will own...

• Completing daily operational processes accurately and timely, including performing account administrations, implementing required changes, processing regular updates, responding effectively to trade investigations and complaints.
• Acting as point of contact for CS team and assisting them with queries/requests relating to trading operations
• Maintenance of the trading infrastructure, including trading platforms, and handling operational and trading issues as they arise to ensure seamless day-to-day operations.
• Continuously analysing and refining operational workflows. Collaborating with the team to implement improvements that align with market trends and enhance the client experience.
• Working closely with the Head of Operations, providing hands-on assistance with strategic initiatives, reporting, and analysis.
• Ensuring all trading activities and operational processes align with regulatory requirements, industry best practices, and company policies by staying updated on relevant standards and requirements and implementing
• Implementing changes as necessary to maintain integrity and trust.
• Ad hoc Operations tasks and responsibilities as they arise, supporting the team and addressing the ongoing needs of the business.
• Identifying ways to make any of our operational and trading processes, efficient, seamless, and error-free, and deliver and/or suggest for target solutions to be implemented internally on ongoing basis

What experience we are looking for...

• A degree in a business-related field, or relevant financial markets experience
• Great attention to detail, time management, and problem-solving skills
• Computer literacy a must (experience with trading platforms, market instruments, and operational processes and proficiency in technical skills such SQL or Python is advantageous).
• Analytical thinking with the capability to identify root causes and implement solutions.
• A meticulous approach to maintaining records and ensuring compliance.
• Willingness to take on new challenges and contribute beyond core responsibilities.

All applications will be treated with the strictest of confidentiality and only successful candidates will be contacted for interview.