Analyst, Asia Customer Connectivity ePop Support

7 days ago

Taguig, National Capital Region, Philippines 3M Full time ₱900,000 - ₱1,200,000 per year

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Responsible for order management via ESKER, process quality control, and touchless rate improvement.

  • Timely Order Validation: Ensure order validation within the agreed target time.
  • Touchless Rate Improvement: Focus on improving the touchless rate.
  • Case Queue Monitoring: Responsible for monitoring case queues in Salesforce (SFDC).
  • Training and Consulting: Provide training and consulting to other teams to improve processes or obtain adequate input.
  • Process Improvements: Work on continuous improvements and CI (Continuous Improvement) projects.
  • Quality Improvement: Focus on enhancing process quality.
  • Cooperate with CSRs on the quality of documents sent to ESKER and on projects, improvements, and automation.

Role Qualification

  • Proficient in English communication, both verbal and written
  • Experience with ERP systems and order processing platforms.
  • Experience in customer order management is a benefit.
  • Experience with data quality, master data management, or familiarity with supply chain processes, manufacturing, or materials management preferred but not required.
  • Detail-oriented and enjoys working with operational processes.
  • Proactive attitude towards entrusted duties.
  • Collaborative team player.
  • Strong analytical skills.

Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

  • Analyst, Asia Customer Connectivity ePop Support

    7 days ago

    Taguig, National Capital Region, Philippines 3M Full time ₱900,000 - ₱1,200,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:Responsible for order management via ESKER, process quality control,...

  • 2026 Asia Analyst Development Program

    5 days ago

    Taguig, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTIONJoin our Asia Analyst Development Program as a Summer Analyst to gain hands-on experience, contribute to key projects, and develop professional skills in a revenue or non-revenue generating area of the bank. Work with industry experts in a collaborative team, where diverse perspectives and innovative ideas are valued.Interns will gain exposure...

  • Senior Analyst – Customer Support

    7 days ago

    Taguig, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time ₱900,000 - ₱1,200,000 per year

    Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience.Investment and Wealth Management Workflows Support delivers all aspects of application support...

  • Member Support Analyst

    7 days ago

    Taguig, National Capital Region, Philippines WTW Full time ₱900,000 - ₱1,200,000 per year

    DescriptionOur Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data...

  • Member Support Analyst

    5 days ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time ₱1,200,000 - ₱2,400,000 per year

    Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics,...

  • Life Asia Developer

    2 weeks ago

    Taguig, National Capital Region, Philippines VGSI Full time ₱600,000 - ₱900,000 per year

    Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.At least 7 year(s) of working experience in the related field is required for this positionConversant with COBOL programming and Life/Asia.Understanding of life insurance practices would be an...

  • Customer Connect Associate

    7 days ago

    Taguig, National Capital Region, Philippines FWD Insurance Full time ₱30,000 - ₱120,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Customer Connect Associate

    5 days ago

    Taguig, National Capital Region, Philippines FWD Insurance Full time ₱70,000 - ₱120,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Analyst, Asia Pricing

    7 days ago

    Taguig, National Capital Region, Philippines 3M Full time ₱900,000 - ₱1,200,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:Main Responsibilities 1. Maintain basic, moderate to difficult...

  • Customer support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.• Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.• Be a trusted advisor, listen and empathize so the customer knows...