NET Developer

What you'll be doing:

• Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services.

• Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles.

• Resolves the incidents, most complex and challenging technical issues that escalate from L1 and L2 support teams.

• Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences.

• Perform proactive problem prevention and improve system stability.

• Analyze and debug code to identify and fix software defects, often involving collaboration with development teams.

• Develop and deploy scripts, patches, or updates to address identified issues, working with development teams to ensure proper implementation and testing.

• Collaborate with other support teams, development teams, and potentially with vendors to resolve complex issues. Communicate technical information effectively to both technical and non-technical stakeholders.

• Document troubleshooting procedures, solutions, and other technical information to build a knowledge base for future reference and to aid in knowledge transfer.

• The incumbent is also expected to implement a solution to automate the support handling, with the use of AI tools, chatbot, and other technologies.

• Participates in product backlog grooming, Scrum events (Sprint Planning, Solution Development, Daily StandUp, Sprint Review, and Retrospective), or Kanban events (Replenishment, Daily Stand Up, Service Delivery Review)

• Participates in the iterative product backlog item elaboration, coding, building, unit testing, defect fix, deployment, and release/support of epics, products, or features with the assigned team.

• Ensures that the code pushed to the deployment pipeline is of the best quality and fully meets requirements by applying behavior and test-driven development practices, e.g., thoroughly inspecting/validating code and running ample coverage of automated unit testing.

• Participates in research and innovation to learn new technologies and improve practices

• Occasionally performs the role of Sprint Lead when nominated by the team

• Perform relevant tasks that may be assigned

Key Deliverables

• Future-proof and optimized solutions

• High-Level and Detailed Technical Designs

• Unit Tested and Secure Code

• Other key deliverables that may be defined

CORE COMPETENCIES

Technical Knowledge and Skills

• Able to help and advise others based on their special area of knowledge and skill

• Uses technical knowledge and skills to complete complex work

• Uses technical knowledge and skills to improve work systems

Client Orientation

• Works to meet the needs of clients according to the client's policy

• Communicates often with clients and seeks to understand and anticipate their needs

• Works with clients to find ways to meet changing needs

Achieving Results

• Finds ways to reduce the time and cost of completing work

• Monitors work and progress and makes improvements

• Works with others to overcome problems and find alternative ways to complete work when necessary

Working Together

• Provides practical support and encouragement for team members

• Encourages all team members to work together

What we're looking for

• Graduate of Bachelor of Science in Information Technology, Engineering or other related fields.

RELEVANT EXPERIENCE AND OTHER REQUIREMENTS

• Suitability to undertake the responsibilities mentioned above at the required level

• At least three (3) years of experience in a senior developer role

• At least five (5) years of experience in architecture, design, and development of integrated systems

• Experience in Production Support hotfixes and as L3 support.

• Experience with Service Now is preferred.

• Must possess strong analytical and problem-solving skills

• Must have proven experience in developing web-based applications, RESTful web services, JavaScript,

TypeScript, HTML, XML, Stylesheets, ReactJS

• Must have proven experience in SharePoint and developing SPFx applications

• Must have proven experience in designing, developing, and deploying Web APIs utilizing .NET Core and C#

• Must have experience with relational databases such as MSSQL, Oracle, and others

• Experience with Azure DevOps (Boards, Test Plans, Repos/Git, Pipelines) is preferred

• Experience in integrating and developing Generative AI agents is preferred

• Experience working with Azure Cloud Services is an advantage

• Experience with CI/CD and YAML is an advantage

• Must have experience in Agile, e.g., Scrum or Kanban

• Certifications in Secure Coding, Scrum, or DevOps will be a plus

• Must have experience working in a team with five or more members

• Must be able to relate to large information-based organizations and be comfortable dealing with senior executives

from various cultures

• Must have excellent oral and written communication skills in English.