IT Support

ob Overview:Are you detail-oriented, analytical, and passionate about ensuring top-notch customer experiences? Join our team as a Quality Analyst You will monitor and evaluate customer interactions across various accounts, identify areas for improvement, and help drive operational excellence. This role is dynamic, with opportunities to work across different...

SummaryWe are seeking a Level 2 Support Engineer to serve as a technical anchor for our Help Desk — someone who balances strong technical execution with an ownership mindset and a commitment to process improvement.This role is ideal for a strong generalist who thrives in a Microsoft 365–centric environment, handles 10+ tickets per day, and leads by...

PLEASE NOTE:The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?  My IT Crew is the place where everyone gets a voice and new ideas are welcomed.  Sound like this could be your new home? Keep reading….My IT Crew has been a...

Summary:Provide technical assistance to customers for Teleperformance's technology or telecommunications clients.Responsibilities:• Assist customers via phone, chat, or email• Troubleshoot device, app, or connectivity issues• Handle account and subscription concerns• Log all cases and follow up until closure• Maintain KPIs (AHT, QA,...

We're Hiring: Service Desk Transformation Consultant Work Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers...

Internal Sales AdministratorJob SummaryThe Internal Sales Administrator plays a key role in supporting the sales function by ensuring customer orders are processed accurately and efficiently. This role acts as a central point of contact between customers, the sales team, and warehouses, handling day-to-day order administration, customer communications, and...

Job OverviewWe are looking for enthusiastic and customer-focused Customer Care Professionals to join our growing team in Taguig City. If you have strong communication skills and a passion for helping customers, this role is perfect for you. Both experienced and entry-level candidates are welcome.What You'll DoHandle inbound customer inquiries through voice...

Our client, a leading global investment firm is looking to engage with a Consultant to Lead end-to-end ERP selection and implementation for a multi-site hospital chain in the Philippines - owning the program from requirements and vendor/partner selection through contracting, implementation, change management, go-live, and rollout stabilization.Key...

This role requires relevant experience in a similar position. If your background doesn't align with the job requirements, you mayskip this opportunity for now. Please note that this position isn't open to career shifters. Shift Schedule & Work Setup:Eastern Timezone (Night Shift in PH)100% Remote– work from the comfort of your homeApplicants should...

ServiceNow AdministratorLocation: RemoteEmployment Type: ContractExperience Level: 4–6 years (Mid-Level-Senior Level)JOB SUMMARYWe are seeking a ServiceNow Administrator to manage, maintain, and optimize our ServiceNow instances. The role focuses on platform configuration, system administration, user support, and ongoing enhancement of ServiceNow ITSM,...