Hygiene Service Campaign Associate
11 hours ago
Key Responsibilities
- Handle inbound and outbound calls, chats, or emails regarding hygiene service bookings, product orders, and inquiries.
- Provide accurate information on hygiene products, cleaning services, and sanitation solutions.
- Assist customers with placing, modifying, or canceling orders and service requests.
- Resolve customer concerns with professionalism and empathy.
- Promote special offers and upsell hygiene-related products or services to enhance customer satisfaction and campaign performance.
- Ensure compliance with company policies and health/safety regulations.
- Document customer interactions accurately in CRM systems.
- Collaborate with team members to meet campaign targets and service-level agreements.
Qualifications
- Minimum of 6 months BPO experience preferred.
- Strong communication skills in English (verbal and written).
- Customer service-oriented with a professional and empathetic approach.
- Ability to multitask and adapt in a fast-paced environment.
- Basic knowledge of hygiene, sanitation, or cleaning services is an advantage.
- Willingness to work flexible schedules, including weekends and holidays.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php23,000.00 per month
Benefits:
- Company Christmas gift
- Life insurance
- Paid training
Work Location: In person
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