Medical Contact Center Assistant II
2 weeks ago
Summary of Responsibilities:
- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.
- Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax etc.
- Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up.
- Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
- Assume responsibility for quality of data processed.
- All other duties as needed or assigned.
Qualifications (Minimum Required):
- 1 year or more of VOICE call center experience
- Must be have completed a bachelor's degree in health sciences e.g. Pharmacy, Nursing, Physical Therapy, Medical Technology, Radtech
Learn more about our EEO & Accommodations request here.
-
Medical Contact Center Assistant II
2 weeks ago
Manila, National Capital Region, Philippines Fortrea Full timeSummary Of ResponsibilitiesTo respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax...
-
Medical Contact Center Assistant II
2 weeks ago
Manila, National Capital Region, Philippines Fortrea Full timeSummary of Responsibilities:To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax...
-
Medical Contact Center Sr Specialist
2 weeks ago
Manila, National Capital Region, Philippines Fortrea Full timeJob OverviewThe Medical Contact Center Sr. Specialist will be responsible for responding to medical information queries, product quality complaints, and any general queries that may be received via the Medical Contact Center.Summary Of ResponsibilitiesReceive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and...
-
Medical Stores Assistant
4 days ago
Manila, National Capital Region, Philippines Makati Medical Center Full timeThe Medical Stores Assistant is responsible for performing the day-to-day medical store activities, which include receipt, storage, and issuance of floor stocks of medicines and medical supplies. The Medical Stores Assistant is also responsible for prompt filling and dispensing of medication orders in unit doses and checking of expiration dates of...
-
Medical Contact Center Assistant I
14 hours ago
Manila, National Capital Region, Philippines Fortrea Full timeSummary of Responsibilities:To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax...
-
Contact Center Collections Representative
12 hours ago
Manila, National Capital Region, Philippines MCI Careers Full timePOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...
-
Contact Center Collections Representative
2 weeks ago
Manila, National Capital Region, Philippines OneMCI Full timePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a results-driven Collections Representative to join our dynamic BPO contact...
-
Contact Center Collections Representative
2 weeks ago
Manila, National Capital Region, Philippines OneMCI Full timeLOCATIONManila, PHJOB TYPEFull-Time & Part-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a results-driven Collections...
-
Remote Contact Center Representative
2 weeks ago
Manila, National Capital Region, Philippines OneMCI Full timePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for a professional and customer-focused Contact Center Representative to join our...
-
Remote Contact Center Representative
4 days ago
Manila, National Capital Region, Philippines OneMCI Full timeLOCATIONManila, PHJOB TYPEFull-Time & Part-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for a professional and...